Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Oracle founder and chief executive Larry Ellison is a classic narcissistic leader, reminiscent of both the robber barons of the 19th century, who created industries in their own image, and Genghis Khan, who said: “It is not sufficient that I succeed. Everyone else must fail.”
If you think leaders never make mistakes, consider these stories:
Team and project managers often need to depend on people other than direct reports. That means they have none of the usual levers—salary, bonus, promotion, etc.—to control behavior.
Polar explorer Roald Amundsen’s most important quality? He was willing to learn.
While observing a well-respected CEO on the job recently, we noticed that he toggled between two distinct modes of using his time:
You’ll probably never need courage to do your work, at least the kind of courage required against physical threats like torture or gunfire. Still, understanding courage can help you become a better leader.
Today, products have to be more than functional and reliable. They’ve got to be exceptional, with style built right in. So says Seth Godin, marketing savant and proponent of the “purple cow”: the product that stands out from the rest.
When your people make mistakes, it’s often tempting to forgive. After all, we’ve all messed up at some point, haven’t we?
Picture this: Over the door of your conference room runs a marquee with a running total of attendees’ wages and the revenue they’re not bringing in while they rot in some blasted meeting.
Gee, my team might lose this sale. If that happens, we could miss our quota. If we keep losing sales, I could lose my job. These days, out-of-work managers need months or years to find a new job. I couldn’t pay our bills. I’d be pumping gas for a living!”