Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

The new owner of several coal mine shafts in Harlan, Ky., was puzzled: Should he heed the advice of the grizzled ex-miners he’d bought the shafts from and embrace the new technology of open-pit mining, which a new competitor had done? Or should he expand his current business by digging another shaft?
Do you worry needlessly? Probably. Here’s an authoritative estimate of what most people worry about:
Take a lesson in clear, concise communication from Gen. Ulysses S. Grant’s last letters to Confederate Gen. Robert E. Lee.
To show the power of action, motivational speaker Jack Canfield will hold up a $100 bill during his seminars. “Who wants this $100 bill?” he’ll ask.
Start your creative juices flowing by finding a quiet place and reserving it exclusively for thinking.
Stand out from the pack of capable colleagues
John Rutter is a renowned composer and conductor based in England. Although he’s sunny in both disposition and musical inflection, he also sets rigid requirements and usually manages to elicit a more powerful performance than even the chorus members thought possible.
The gentle, highly paid Marshall Goldsmith says leaders “are waking up to the new reality that they can’t be SOBs and get away with it.” If you think you can improve yourself, here are Goldsmith’s four golden rules, at a lower rate than the $17,000 per gig he usually charges:
Most leaders think they need to flaunt some grand vision to win over employees, but it ain’t necessarily so, says Tom Davenport, author of Human Capital.
At the end of the 19th century, Buffalo Bill Cody built the most famous Wild West show the world has ever seen … and laid the groundwork for the entertainment business as we know it today. Here’s how he did it: