Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Here's a quiz to determine your charisma.
When criticizing, avoid “you.”
Whether you’re negotiating in private or interacting with an audience, you need to respond forthrightly to even the trickiest questions. But that doesn’t mean you must give full, revealing answers.
You’re desperate not to lose people in this tight labor market. Even your mediocre performers seem irreplaceable. Fair enough. But people still make mistakes and someone has to set them straight.
If you disagree with a colleague, pick the best time and place to speak up.
A reader tells us she has a nickname for her boss, “Two-fer.” “He always wants me to do two things for the price of one,” she says.
How to respond to a number of uncomfortable situations involving confrontations in the workplace
Looking to make a difference? Here are some tips.
Evaluating evaluations
Suggest a change in a colleague's embarrassing dress.