Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Settling on a walkaway point in negotiations seems easy if you’re working in a stable environment. But what if your options run better or worse? In turbulent conditions, winning can mean improving your capacity to observe and respond.
To be an effective team leader, it's important to avoid talking too much and listening too little. Here are some strategies that can help you master active listening.

In a perfect world, managers would regularly tell you what a fantastic job you’re doing and how they notice all the hard work you put into everything you do. Most workplaces aren’t perfect, though.

Overcome any hesitancy to ask for a high-ranking person’s business card.

Various organizations offer an alphabet soup of certifications. Which one is right for you? Here's a breakdown of your certification options. HR pros attending the upcoming LEAP Symposium can earn 17 hours of PHR, SPHR or GPHR credit. Can't make it to Las Vegas? Participate in LEAP via our new interactive webinar and you'll still earn 12 hours of credit!

Please address the use of the word “bad” versus “badly.”

Stretch your marketing knowledge by joining the MarketingProfs Book Club.

If your organization refuses to reimburse tuition for employees who enroll in online college courses, it might be time to reconsider ...

If your employees hear “casual” when you say “business casual,” they might benefit from an emerging new perk: the employer-supplied image consultant ...

No doubt, your managers and supervisors know not to ridicule someone's accent or way of speaking. But what if an employee's communication skills suffer on account of his other accent? Are you prohibited from mentioning that accent and recommending remedial help to better communications?

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