Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Strike “It has come to my attention” from your correspondence.

You may have had “in-between” times in your life: in-between jobs, in-between relationships, in-between the old you and the new you. Such times can make you feel uncomfortable and insecure, but that’s a good sign, says life coach Gail Blanke.

Han Xiao, as a U.S. Olympic hopeful in table tennis, labors in the same obscurity and psychological power games as a chess champion. But he also demonstrates some of the purest characteristics of leaders everywhere.
Jane Goodall loves to tell stories describing what chimpanzees are up to near her research center at Gombe, in East Africa. But, as the top primatologist of her generation, Goodall also was the first to use a standardized and quantitative format for collecting data.
Handle Q&A overload more effectively by giving the audience your e-mail address.
Tell your people what excites you about your organization, your work and your goals.
Promote an occasional open meeting where employees can air ideas and problems without an agenda or structure.
Like many dot-com era technology pioneers,William Norris ran a wildly innovative operation where the geeks called the shots and everyone treated them like royalty.
Tony, a New York City cabbie, used to be a marine biologist back in India but couldn’t land a high-paying job in America. Like a lot of folks, he thought that “making it” required never asking for help.
Sweat the small stuff in your day-to-day dealings with the people you lead, says Teresa Amabile, a professor and researcher for the Harvard Business School.
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