Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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U.S. Army Capt. Ian Fishback caught hell for trying to stop the torture of prisoners in Iraq. But he earned the respect of the world for adhering to the West Point creed: Duty, Honor, Country.

Earn customers’ loyalty by rescuing them from “the runaround.”

Keep current on technology and cutting-edge business ideas by spending some time with younger staff members.
Most of us think that happiness is a passive mental state.
Separate yourself from one high-stress task to focus on the next
Stay ahead of the competition by discarding the old rule of success
Years ago, the head of a big accounting firm hired an executive coach on his own dime. He wanted the arrangement kept secret. When the coach told the executive that their work might take awhile, the exec wanted to know what that meant. Two weeks? The coach smiled.
Upton Sinclair, best known for his muckraking books The Jungle and Oil!, had such a winning personality that he ran for governor of California in 1934. But it soon became apparent that what made “Uppy” a great man did not make him a great candidate for the Democratic Party.
Figure out your “center” as a leader, by answering these questions:
One reader asks: “Please clarify the use of the word ‘I’ when using a pronoun with another name, such as: ‘These are the vacation schedules for Joan and I.’ Do you use I or me?” Whenever you’re unsure of which pronoun to use in a situation like this and don’t have time to dig into […]
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