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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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With many employees putting off retirement and staying on the job longer than they expected, it’s bound to happen: they have trouble reporting to a much younger manager. Before the work relationship becomes irreparable or an age discrimination suit is filed, have a chat with the veteran employee.

While you used to earn advancement by working hard and helping your boss, now you need to find a way to get noticed by people above your boss, without coming across as an annoying self-promoter. Tips that can help you pull it off:

Here are three words of advice to communicate well: Make it count. Sending mass emails or holding un­­necessarily frequent meetings can test employees’ patience and distract them from higher-priority work.

New brain science shows that constant exposure to complaining will reinforce negative thinking and behavior. It’s hard to stay positive in such a toxic environment. Three steps will get you there:

A business blogger received an email with the subject line “Hi Lisa!” The From address said only “Suz.” Normally, she would have sent it to spam, but she opened it and found a note from a client requesting an appointment.
More organizations are using Skype to conduct interviews. Beth Braccio Hering offers her favorite tips for making a great impression:

If you have acted poorly in the past, your reputation may still be suffering even if you have since changed your ways, writes career coach Dorothy Tannahill-Moran. There’s no surefire way to fix the damage, but a few techniques may help.

Microsoft Word’s grammar check alerts you when you repeat a word, but is repeating a word always wrong? Bonnie Trenga, author of The Curious Case of the Misplaced Modifier, says no. Here are several examples to illustrate when it’s perfectly fine to repeat a word.

The best way to brace for a media interview is to simulate the real thing. It’s often agonizing, but it’s worth it.

U.S. workers were asked: How do you most like to communicate at work?

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