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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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You never know when you’re go­­ing to need some friendly help or support, writes J.T. O’Donnell, career strategist and workplace consultant. She suggests keeping the peace with your co-workers by avoiding these potentially offensive questions:
Networking is critical for building a great career, and there’s no better place to do it than a professional conference. A little preparation will help you get the most out of the experience. Tips from the pros:
Shut off the alerts on your phone to be more productive ... Use images and stories to improve your public speaking ... Set a social media policy you can memorize ... Make your boss feel appreciated ...

The next time you need a creative approach or solution, nix the disciplined mental focus and instead let your mind wander. In his new book, Imagine: How Creativity Works, Jonah Lehrer says that laser-like focus actually inhibits creative thinking.

Psychologists have shown how our minds often fail to see what’s right in front of us. That means any of us could fail to see the ethical big picture and almost unknowingly make an unethical choice. How to make sure you don’t fall into that trap?
Office workers who take an email hiatus focus on a single task for longer stretches of time and have lower stress levels, according to a new study by the University of California and U.S. Army researchers.

Who needs a good memory, with all the tech gadgets to help you? Technology helps, but a good memory will serve you well when you need to recall someone’s name, or make a mental to-do list. Here are four memory techniques to practice and improve upon:

Concrete examples bring abstract writing to life. Not only will examples help readers more easily imagine what you’re talking about, they’ll add pop to your prose.
The secret weapon to boost your career could be a tool often associated with 15-year-old girls: a diary.
The “next version of yourself” is not a destination. You’ll never arrive at a point where you’ve perfected yourself. Some thoughts on sustaining your journey, from Mary Jo Asmus:
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