Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Julie Perrine says she’s an “accidental admin”—but once she got into it, she found she enjoyed the job and had the skills necessary to succeed at it. She’s worked in customer service, as an executive assistant and as a virtual assistant. In 2009, she launched All Things Admin and now does onsite workshops, training and speaking. We caught up with Perrine re­­cently and talked about the changing role of admins and what it takes to get ahead in the profession now.
Things didn't really happen the way your supervisor thinks, so is there a way to correct the mistaken impression without making the situation worse?
While some people dream of a hands-off manager, if yours rarely provides you with directions, feedback or clarification, it can make your job difficult. If you are struggling because you barely interact with your supervisor, take these steps.
We connected with author Nancy O'Reilly for her advice on building stronger professional relationships.

Companies big and small are saving money and time by doing away with voice mail. For example, recently JPMorgan Chase canceled voice mail for most of its employees, estimating that the company will save roughly $10 per employee as a result. If you are thinking of following suit, take this advice.

Persuasion plays a major role in our everyday conversations. We often try to get others to do something they weren’t doing before, says Dr. Mark Goulston, author of Just Lis­­ten: Discover the Secret to Getting Through to Absolutely Anyone.

The story of how a Nabisco exec wowed senior management with her presentation on building the Life Savers brand is an excellent lesson in how to deliver a message.

Take this 10-question quiz to see if you're a grammar ace.
We all have moments where the future of our careers feels unclear. Fortunately, the answers can often be found in your own past, says Doug Campbell, executive coach and author of The 16-28 Solution.
A networking trend is sweeping the nation: sweatworking. Busy professionals are choosing activities, such as surfing, cycling, jogging and yoga, to meet and connect with other professionals instead of over drinks or lunch.