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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Management may sound like a great gig, but it’s not all fun and games. If you’ve been offered a promotion or are considering seeking one, you should take a serious look at the difficult aspects of being the boss before you make any moves.
When we get stressed, we often get caught up in details or situations that we can’t control. Stay focused on the big picture, and take action where you can.
Most of us can only dream of having one of these great titles on our business cards: Bed Rubber, Mother Repairer, Chick Sexer, Debubblizer, Director of First Impressions.

Helen Cunningham and Brenda Greene are the authors of The Business Style Handbook: An A-to-Z Guide for Effective Writing on the Job, recently published in an updated second edition. We contacted them to get their best advice for administrative professionals who want to improve their workplace writing skills.

Plenty of people find themselves wondering if they’re using commas correctly, or worse, unknowingly using them incorrectly. No need to fear, though. “Grammar Girl” Mignon Fogarty has some grammar reminders to help you become more comma-savvy.
If you want to influence people and effectively persuade them to embrace your ideas and follow your lead, you need to start by becoming an excellent listener, say Mark Goulston and John Ullmen, authors of Real Influence: Persuade Without Pushing and Gain Without Giving In. They identify four levels of listening.
Executives are now asking people who want something from them—from job candidates to vendors and suppliers seeking business—to summarize their pitch in the form of a tweet, or “twitpitch.” There are many ways you can apply this technique.
There’s a good chance your job will change or disappear entirely, so you need to be ready to carry on and keep your career going when it does. Lifehacker’s Alan Henry offers five steps you can take to make sure you’ll land on your feet and hit the ground running if you lose your job.
A great personal network isn’t necessarily one with a lot of connections—it’s one with quality connections who will refer clients to you or endorse you in a way that helps advance your career, says Joanne Black, author of No More Cold Calling.
Strong communication skills are a must for anyone in the workforce today, and there are some things that simply should never come out of your mouth, says Roxana Hewertson, CEO of Highland Consulting Group.
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