Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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The carrot-stick method of motivation might not be all it’s cracked up to be. Studies find that motivation needs to be tailored to an em­­ployee’s personality type. Chad Brooks reports some recent findings.
Is it helpful to let a co-worker screw up a project to teach her a lesson? And if you think not, how do you deal with a colleague who insists on letting others make mistakes to show them the folly of their ways? That’s what one reader recently asked on the Admin Pro Forum.
Whether it’s a conference, a seminar or a customer appreciation day, a face-to-face event can provide a valuable marketing vehicle to build customer relationships, according to MC2, an event-planning organization.
Most people would be reluctant to befriend their supervisors on Face­­book, according to a recent study by three college professors. But members of Gen Y are more willing than their older counterparts to do so.
Mary Jo Asmus, founder and president, Aspire Collaborative Ser­­vices, offers advice and con­­versational tools for anyone who wants to have a positive influence on others.
Does your seated posture project confidence or fear; interest or apathy; sloppiness or professionalism? Etiquette expert Barbara Pachter of­­fers some tips to ensure your seated posture is sending the right message.
Your image can be affected by anything—such as whom you spend most of your time with and how you decorate your office. Watch out for these unintended—and unwanted—signals.
Pop diva Lady Gaga has amassed nearly 40 million Twitter followers through existing channels—the same ones you can use to build your brand or cause. Follow these strategies.
How much does your employer watch you? Is there a policy about Internet use at your work? How closely is your Internet usage time tracked? What’s normal?
Often in the world of work, you will be called on to write a short, professional biography to post online or in print. It’s easy to fall into the trap of maximizing every accomplishment and qualification in an attempt to make yourself look as good as possible. But if that’s the route you take, you’re sure to fail, writes Jonathan Rick.
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