Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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You probably hear a lot of ignorant or incorrect ideas in the course of your workweek. Laughing at or arguing with people can hurt your relationship with them, so you may want to “play dumb” if you hear something ridiculous, says Geoffrey Tumlin, author of “Stop Talking, Start Communicating.”
Conflict is inevitable in the workplace, but when one employee seems to be the cause of several people’s anger and frustration, what do you do? Use this strategy:
Simon Sinek, a self-proclaimed introvert who doesn’t like speaking to crowds, is the third most-watched TED Talks presenter. He offers this advice to other shy people who struggle when it comes to public speaking.
In Engage the Fox: A Business Fable About Thinking Critically and Motivating Your Team, the authors guide readers in important business decision-making, using animals portrayed in time-tested parables to represent different aspects of human personalities.
Don’t underestimate the power of open and honest communication. Bad communication creates a snowball effect that can bring down the energy and morale of the entire organization.
When an intern, former co-worker or employee asks you for a letter of recommendation or reference, take the task seriously. Your words could potentially mean the difference between the employee getting what he or she wants or not.
It’s a new year and another opportunity for you to make some positive changes. As you finalize your list of goals this year, make sure to include improving your communication skills. Commit to the following:
A well-written employee survey can provide you with insight on everything from how to better serve your customers to what incentives will motivate your employees. Follow this advice:
The following words can make you come across as insincere or dishonest. Remove them from your outbound messages pronto:
You may dread the thought of negotiating, but at some point, you are going to have to do it. Whether you are discussing price, sharing a proposal or attempting to bring your idea to fruition, follow these tips to come out on top.
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