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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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A great personal network isn’t necessarily one with a lot of connections—it’s one with quality connections who will refer clients to you or endorse you in a way that helps advance your career, says Joanne Black, author of No More Cold Calling.
Strong communication skills are a must for anyone in the workforce today, and there are some things that simply should never come out of your mouth, says Roxana Hewertson, CEO of Highland Consulting Group.

Twitter is a popular and important marketing tool these days. It’s easy to come up with interesting tweets for a fun brand that sells some­­thing people love, but what do you tweet to bring people’s attention to a relatively boring product or service?

It’s easy to get emotional when a bank makes a mistake and money is at stake, but experts interviewed by personal finance reporter Daniel Bortz say you’re more likely to get your way if you take a measured approach to addressing the issue.
Now that everyone is spending more time texting, a few rules of the road might be in order. Geoffrey James, writing in the Sales Source column for Inc., has come up with his unwritten rules for business texting.
Mistakes can be a valuable learning opportunity and a chance to boost your career, says author and consultant Jay Heinrichs, who recommends these four steps.
AVG Technologies Digital Diaries project looks at how social networks affect people’s work lives. A study re­­leased as part of the project included 4,000 people in 10 countries and found that more than half felt that workplace privacy has decreased with the pro­­liferation of social media networks.
Get ahead by talking less ... Take 90 days to decide if it’s time to make a career move ... Use Grand Central Station's trick for preventing chaos.
While smartphones may have changed the way many managers communicate, technology is no excuse for abandoning old-fashioned good manners.
In business, success comes with a simple equation: Set a goal + achieve the goal = success. According to this logic, if you set a goal and don’t achieve it, you have failed. But everyone has a fear of failure. Successful people manage to overcome this fear, as well as the fear of criticism and rejection.
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