Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Imagine being at the top of your career, then very publicly and unceremoniously fired. It happened to Jeffrey Katzenberg, when, as a studio head at The Walt Disney Co., the company forced him to resign. As painful as it was, though, it was one of the most valuable lessons of his career. Why?

Sometimes it seems like supervisors and employees work in entirely different places. Several recent studies show that bosses and front-line employees have widely varying views about their organization’s priorities, morale, compensation and benefits. Here are seven key flashpoints:

When you address a roomful of VIPs, watch your nerves. Don’t fight the jitters by trying too hard. That can cause you to butter up bigwigs insincerely and praise them repeatedly.
Using humor in your business presentation is not for you to fancy yourself as a comedy club headliner. The goals of humor are to engage your audience and reinforce your point.
After you make an embarrassing error at work, the real test is how you respond.
Check your health insurance plan. It probably covers an eye exam every two years or so. Do you take advantage?
If your professional career lasts long enough, you’ll hear advice from wiser (or at least older) bosses that begins to contradict itself. Then you’ll really be confused.

Using transitions in your writing is like taking readers by the hand and guiding them exactly where you want them to go. Transitional words such as “however,” “meanwhile” or “likewise” create relationships between your sentences and paragraphs so that readers can understand why you’ve written sentences in a particular order.

The cost cutting and staff reductions may not be completely over, but as the economy begins its recovery, HR will be dealing with new challenges in 2010. Here are 10 trends to expect in the coming year, plus tips and tools to help you respond to each.

What does it take to reach the top of your game professionally? Women, at least, can learn much from a new book, How Remarkable Women Lead, by Joanna Barsh and Susie Cranston. The authors spent five years on research and 100 in-depth interviews with women leaders from around the world. They discovered that women who excel share these five qualities: