Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Time to debunk five common myths about motivating employees. For example: Motivating with money—recognition and status work better. And giving nonwork rewards (breaks and free toys) says and does nothing about the quality of employees' efforts ...

Question: “After meeting with a customer or supplier, my boss often asks me to send a follow-up e-mail. I always debate whether or not to copy him in my e-mail. I want him to know how and what I said to the person, but I’m not sure how it makes him look. What is the appropriate thing to do? Should I copy him on the e-mail? Should I forward the e-mail to him later? Do I need to copy him since he asked me to handle it?” — E.J.

Couples we know here in Bergen County, NJ are absolutely frantic about getting their kids into a “good school,” i.e., an Ivy League college. I’m not, because I’m convinced that where you graduate from college and the grades you get don’t play much of a role in determining your success in life.

Never forget that part of your job in giving a presentation is to build drama. The famously charismatic CEO of Apple, Steve Jobs, is a gifted public speaker—not necessarily because he was born with it, but because he sticks to several strategies. With a Jobs speech, there’s always a “holy smokes” moment ...

Social media, such as blogs, Facebook and Twitter, are leading to confusion over what’s appropriate: Should your boss be your Facebook friend? Can you “tweet” about work? What would your firm’s VP say about your mentioning him in your blog? Some tips from etiquette expert and labor lawyer Joseph Clees:

If the thought of mingling with a crowd of strangers makes you break out in a cold sweat, you’re not alone. But Sacha Chua, an enterprise 2.0 consultant, believes you don’t have to be an extrovert to network well. She even created a presentation geared toward “shy connectors” that’s spreading virally on the web.

Our friends at the law firm of Fisher & Phillips LLP recently published this entertaining look at the employment law year that was. From A (the American Recovery and Reinvestment Act) to Z (zealously), 2009 was a busy year for those who track employment law trends.

Do economic events have you redefining your idea of the “perfect” job? Not so fast. A new Randstad Work Watch survey reveals that 83% of U.S. adults would not change their personal definition of the perfect job once the economy improves. And what are the most important attributes listed by Americans?

The cost cutting and headcount reductions might not be over yet, but as the economy begins its slow recovery, HR pros are reporting fewer layoffs, a renewed focus on retention—and even a talk of pay raises! Still, the flush workplace of 2006 isn’t likely to rush back into vogue. Here are 12 lingering adjustments—all with comp and benefits implications—that could outlast the recession:

Keep those beginning-of-the-year resolutions with these tactics from organizing guru FranklinCovey: