It’s sad enough when an employee becomes seriously ill. What makes it tougher is that work doesn’t stop. Responding to these challenges requires tact, sensitivity and flexibility. Mistakes can mean not only hurt feelings but also potential legal liability problems. The key is balance ...
In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Attorney Mary Sullivan thought her strong midwestern accent was holding her back from making her best possible cases in court. Sullivan signed on with a voice coach, a serious commitment in both time and money. Apparently, it’s a trend.
Swine flu is casting a shadow of concern over public transportation agencies as health departments prepare people for the risk of a pandemic. So far, health officials in the United States are saying public transportation still is safe for travelers. The lingering question: How long can public transportation agencies continue to lay claim to operating disease-free transit systems?
Want a more creative office environment? Then celebrate the diversity and differences among co-workers.
Why do some people always seem to be successful at getting what they want? It’s their use of the power of persuasion, says Laurie Puhn, author of Instant Persuasion.
Turning your back on difficult employees isn't just a management mistake, it can also create legal trouble. That's why, when confronted with employees who don't do what's asked, it's best to devise a strategy for making the best of a potentially explosive situation. Although it may be hard to transform a difficult employee into a warm, friendly ally, you can take the following steps to make it easier for the employee to comply.
One of the best ways to come up with creative ideas is to hold a “greenhousing” session where ideas are nurtured before they’re judged, says Dave Lewis, who runs ?What if! The Innovation Company.
Whether you're dining with peers at a convention or meeting with a vendor, lunch etiquette can keep you from marring your image with a faux pas. Here are five etiquette rules for business meals ...
Smart compensation pros can use this recession as an opportunity to re-evaluate how they pay employees. Here are four recession-smart compensation strategies that you might decide to continue even after the economy rebounds.
If you find yourself muddled in crisis, shake off the shock, orient yourself and start looking for solutions—fast. Here's how: