Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Some findings about folks who look on the sunny side, adapted from “Why It’s Smart to Be Optimistic”:
Sometimes, the smartest people make the worst presenters. Their vast knowledge and mastery of industry jargon or technical details turn them into drones with slides.
If it’s common for your employees to text for business reasons, remind them to keep their professionalism intact. Business communications trainer Barbara Pachter offers these suggestions:

As people grapple with the urge to put things off, economists and psychologists have turned the study of procrastination into a significant field. And what have they discovered? That each of us is divided. If that’s true, simply trying harder to beat procrastination isn’t going to work. Here’s what will:

Between vague agendas and never-ending PowerPoints, meetings have become a waste of time for many. Here’s how some experts structure their huddles to make them productive and run smoothly:
Motivation comes in three flavors: power, affiliation and achievement. So do bosses. Know which motivator drives your boss—and what he or she really wants—to be more successful on the job.

A 64-year-old receptionist in a Chicago doctor’s office—we’ll call her Jane—recently received an ultimatum: Do something about your thinning hair or be transferred to a job with less patient contact. Jane says, “I was absolutely devastated.” How far would you go to stay competitive by improving your looks?

Few people are more closely asso­ciated with innovation than Apple co-founder, Steve Jobs. Through interviews with Apple employees, experts and analysts, as well as Jobs’ own words, I discovered seven principles largely responsible for Jobs’ breakthrough success.
These days, social networking—through LinkedIn, Facebook and Twitter—is how many people make and strengthen their connections. Maribeth Kuzmeski, author of The Connectors, says that using a few simple rules of thumb can help make your social networking more efficient.

Psychiatrist Judith Orloff describes intuition as “a still, small voice inside ... an unflinching truth-teller committed to our well-being.” Take this self-quiz to determine whether you have a connection with your intuitive voice: