Question: “I've just learned the mail merge application on Microsoft Office/Word 2003. After the salutation, the software automatically inserts a comma (i.e., Dear Mr. Jones,). I was taught to use a colon rather than a comma. Now that we are in the 21st century has the colon been dropped in favor of the comma? My mail merge will not let me substitute a colon for a comma.” — Anonymous
In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
More Americans are working from home, even if they aren’t doing it very often, according to a recent survey by WorldatWork. The proliferation of high-speed connectivity and hand-held devices—as well as gas prices—is fueling the trend.
The weak economy is forcing organizations and their employees to make some tough benefits choices. Here are eight trends to watch:
When Angie shares her opinions in meetings, she feels the group tunes her out. Sometimes, others make decisions about her workspace without even asking for her input ... Jennifer Webb, a consultant, trainer and coach, offers this advice for making your voice heard.
Everything you know about office bullies is wrong—well, most of it. Recent research shows the assumptions we make about bullies can lead us astray. For example, there’s a common belief that bullies are insecure and lack self-esteem. In fact, they’re often popular and have an inflated sense of self. Here are other myths about bullies:
Question: “My boss, “Debra,” has been a wonderful mentor. As a result of her mentoring skills, I was recently offered a job with another company at a 30% pay increase. I would like to repay her by doing some “reverse mentoring.” Debra oversees a department of 125 people, manages a $3 million budget and has an MBA. She is also one of the smartest people I know. However, top management here frequently fails to recognize excellence.
After 27 years with this company, Debra finally seems ready to move on. She has been asking me questions like “What else do you think I might be qualified for?” How can I help her?” —Grateful to My Boss
It’s late, and you’re chained to your desk finishing work your boss needs first thing in the morning. The two colleagues who were helping with the project? Long gone. Don't get stuck going it alone like that again. These four tips will help you manage co-workers who drop the ball.
When fans of natural cosmetics maker Burt’s Bees learned the company was selling itself to Clorox, a buzz of protest followed, as customers complained the bleach maker was not environmentally friendly. In response, CEO John Replogle went blogging ...
We can learn a lot about good decision-making by noting how Captain Chesley “Sully” Sullenberger behaved after he realized that both engines on US Airways Flight 1549 had cut out.
Here’s a scenario for you: Rashid meets Lori in her office, and both nervously shake hands. Lori notices what feels like a wimpy, limp clasp. Both think to themselves, “Yuck, what a shake.” A two-second exchange like that can create unease and discomfort in the relationship. Whose fault is it?