In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
“Presence.” You know it when you see it: Bill Clinton and Ronald Reagan had it. Gerald Ford and Jimmy Carter did not. Those who have it gain an advantage in winning over others.
Strengthen your sentences by using fewer words and getting rid of awkward or passive construction. Practice by rewriting these wordy sample sentences, inspired by the Purdue Online Writing Lab (OWL):
Colleagues may hesitate to share work if they’re not confident in your abilities. Here are some crafty ways to show others that you’re more than capable:
Job descriptions are the cornerstone of communication between managers and their employees. After all, it's hard for supervisors to measure job effectiveness during performance reviews unless they and the employee both know what's expected. Here's how to do job descriptions right.
While these phrases aren’t grammatically incorrect, they tend to be used in all the wrong places: “With all due respect, ...” “Does that make sense?” ... “I hear what you’re saying, but ...”
The latest technology trend? Going low-tech and “unplugging” to get our most meaningful work done. Many are realizing we may need to take drastic measures to “switch off.” Here are some low-tech suggestions:
In some offices, you might kick-start relationships between older and younger workers with these tips: Try reverse-mentoring ... Go out of your way to collaborate with different generations ... Don’t get hung up on office etiquette you think everyone should be following.
“Decades of research have consistently shown that brainstorming groups think of far fewer ideas than the same number of people who work alone and later pool their ideas,” says Keith Sawyer, a psychologist.
Stop monopolizing a conversation. Every time someone asks you a question, ask one in return ... Resist the urge to do several things at once ... Avoid sending an email to the wrong person, with this tip from Patricia Robb, author of the “Laughing All the Way to Work” blog ...
What don’t managers want from employees? Check out this list of flaws that describe unsuccessful employees, according to their bosses. The list was compiled by John Featherstone, author of Start Hiring Winners: