Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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It’s easy to ponder the possibilities with other employers when you’re bored with your job. So how do you beat back boredom and find contentment at work? That’s what one reader asked recently on the Admin Pro Forum.

These days, everyone has a hard time focusing. But when it’s the boss who’s afflicted with a short attention span, an administrative professional must take steps to ensure work moves forward and things get done. Here’s how to handle a distracted boss.

If you spend all day working on your computer, your wrists may be at risk for carpal tunnel syndrome. Drake Baer offers tips on how to keep it at bay.
Quotation marks are an important part of your writing, but are you using them correctly with other punctuation? There are some potentially confusing rules, but you need to get them right to make sure people understand what you’re saying.
Who are the powerful administrative assistants behind the best advertising agencies? Alexandra Bruell gives you a behind-the-scenes look at five powerful ad agency admins.

When you need a simple answer fast, can you beat communicating via instant messaging? That’s what one reader asked recently on the Admin Pro Forum.

If you don’t make an apology the right way, it can go unnoticed or even backfire on you. Here are some tips.
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Even the most expensive video systems don’t replace face-to-face communication—but there are ways to maximize what you have to work with.
Too often professionals get overwhelmed with the sheer number of tasks and requests coming in, and fail to prioritize everything properly. This can waste an enormous amount of time. Instead of reacting to emails, calls and requests immediately, professionals should prioritize to figure out which truly need attention at any given time, Scott McDowell writes.
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