In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
If you check email every five minutes, that means you’re doing it over 100 times a day. Here are three rules to get it under control.
Everyone could use some grammar help now and then—and a host of new apps are ready to lend a hand, says New York Times tech reporter Kit Eaton.
When you start a new job, you need to know the people who get things done, have strong ideas and can point you in the right direction as you do your job. You definitely want to connect with them, but they aren’t always pointed out to new employees.
Even the most confident leaders may cringe when entering a crowded room of strangers. And introverts face special challenges. How do you make the experience pay off?
Here's your monthly language tuneup.
10 rules for presenting yourself with perfection.
Many writers develop their own quirks and styles over time, and it’s possible to identify their writing just by the words and phrases they use. One common style quirk is using prepositions too much, especially the word “of,” says Grammar Girl blogger Mignon Fogarty. “Overusing it can make your writing sound passive and fussy.”
While email can allow you to avoid an awkward or heated in-person exchange, the format does little to resolve the conflict and move the relationship forward. Instead of lashing out, follow this advice.
One of the most cost-effective ways for companies to get great word-of-mouth marketing is to provide excellent customer support and service. Great customer service teams share common traits that you can copy, says Gregory Ciotti at Help Scout, a help-desk software tool. Ciotti shares some he’s observed.
It has to do with the feeling you want to create in your readers.