In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Most presentations include the delivery of quantitative information, defined usually as the hard numbers, results or benchmarks that indicate achievement of specific numeric goals like revenue or customer acquisition. But including more intangible qualitative elements in a presentation can be a very effective tool for telling the story behind the numbers.
Research conducted by web marketing company HubSpot indicates that the best time to send marketing emails is early morning. The highest click-through rate for the day occurs between 6 a.m. and 8 a.m.
Many organizations eschew standard hierarchical reporting relationships for less-defined dotted-line scenarios. If you find yourself managing or being managed in a dotted-line relationship, follow these two suggestions:
Sales professionals know that building and managing a reality-based sales pipeline involves more than just calls, appointments, proposals, demos and follow-up. The most important technique is asking for the order.
These statements are guaranteed to sour your customer interactions.
Best-selling author and historian Shelby Foote produced his authoritative three-volume, 2,500-page history of the Civil War using a simple but powerful strategy: To avoid being overwhelmed by the scope of the project, he committed to writing only 500 words per day.
Prefacing a statement or answering a question with the phrase “To be honest …” is a verbal tic that you should avoid at all costs.
The performance of on-stage technology is notoriously finicky. Even low-tech presentations can be undone by poor- or nonperforming technology. Use these 3 tips to help ensure your next presentation is tech-stress free:
It is relatively simple to spot and deal with employees who demonstrate incompetence, poor work ethic and attitude problems. Their performance usually speaks for itself. Significantly more challenging and frustrating are the people in your organization who appear to be productive but subtly undermine the performance of others.
Giving a presentation or speaking in public can be a nerve-wracking experience. It’s OK to be nervous. However, you can take steps to build your public speaking confidence.