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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Do more math to achieve greater career success ... Do away with the idea that maintaining eye contact is always a good thing ... Rid yourself of email déjà vu with Google’s Canned Re­­sponses.
Paying attention enhances our memory, but it’s not a simple feat. Fortunately, we can employ numerous tricks to make sure in­­for­­mation sticks.
Severing professional ties with someone, especially an employee, can be as rough on the messenger as it is on the recipient. Take these business leaders’ advice to handle it as well as possible.
To help you and your colleagues stay consistent in your written communications, Bonnie Trenga Mills, author of The Curious Case of the Mis­­placed Modi­­fier, shares tips on how to make a style sheet for everyone’s reference.
The best presentations unfold in three parts: (1) straightforward opening that sets an audience’s expectation for what’s to follow; (2) an orderly midsection; (3) a decisive, confident conclusion.
Many of your employees may occasionally have to deal with customers. Here's a primer to help them understand what it takes to not only hang on to customers, but leave them with a positive impression of your business.
Plenty of problems get on your nerves at work, but trying to fight every one of them will leave you exhausted and your colleagues thinking you’re a pain. Harvard Business Review’s Amy Gallo suggests these tips for choosing your workplace battles wisely.
If your writing isn’t up to snuff, you risk miscommunicating information and looking less competent and professional than you really are. AppoLearning found four applications to help you polish your writing skills and get your point across every time:
Research from Stanford Uni­­ver­­sity found that people who fear asking others for favors may be stifling their own chances of getting a “yes.” Get the most from your requests with these tips from blogger Jessica Stillman.
Forget elbows on the lunch table and yoga pants in the cubicle. A study has found that technology may be a leading cause of rudeness in the office.
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