Office Politics

There are few things as uncomfortable as dealing with difficult workers. Yet dealing with them successfully is a key to business success.

Business Management Daily is known for our sound, field-tested advice on favoritism in the workplace and other challenging office personalities and situations.

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Local, state and federal agencies could have a key edge over corporate America during a recession: job security. In a CareerBuilder survey of more than 2,900 workers, 88% said they were interested in public-sector jobs. Their reasons:

The recession’s battering of the private sector isn’t the only thing driving job applicants to consider government employment, according to a new survey by CarerBuilder.com. Job-seekers also know that government agencies are among the few employers with budgets that might go up.

True or false: Employees are either creative or they’re not—creativity isn’t a skill you can teach. False. Managers can play a key role in creating an environment in which employees will want to look for new ideas. Share this article with your supervisors to help tap employee creativity.

Question: “I have been fired from almost every job I have ever had. My friend says I’m just unlucky, because I seem to wind up in impossible situations that I can’t escape. I know that difficult people are everywhere, but I guess I haven’t learned how to properly navigate around the worst ones. I’ve tried the fight-back approach and the just-deal-with-it approach, but neither seems to work. Last time, I made a pre-emptive strike by complaining to human resources, but I still wound up on the losing end of the stick. I have been fired from five jobs in seven years. What would you recommend for someone like me?” — Nathan

In tough times, smart managers step up. They communicate openly and honestly and provide perspective to help employees weather economic storms.

Move over, Google. Microsoft grabs tech headlines this month by adding zippy new features to its Internet Explorer browser. Here are four cool tricks that will save time for you and your employees.

There’s a hefty price to pay when a company doesn’t trust its employees, and employees don’t trust their company. Stephen M.R. Covey, son of the 7 Habits author, argues that if you don’t have a high-trust organization, you’re actually paying taxes on everybody’s suspicions.

We’ve all been put in situations where opinionated people force us to talk about something that we don’t care to discuss. What do you say in these awkward, challenging moments that allows you to speak your truth, yet leave another’s respect intact? Try out the following techniques:

Soon after Gary Lizalek was hired at a Wisconsin medical firm, he informed the company that he believed, as a matter of religious faith, that he was three separate beings. The company fired all three Lizaleks. He sued, saying the company failed to accommodate his religious beliefs.

As many companies cut back on expenses and, in some instances, cut staff, how do you maintain your edge and ask for what your department needs without immediately seeing your request denied? Tell a tale, become a storyteller and see your words make an impact.

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