Office Politics

There are few things as uncomfortable as dealing with difficult workers. Yet dealing with them successfully is a key to business success.

Business Management Daily is known for our sound, field-tested advice on favoritism in the workplace and other challenging office personalities and situations.

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When there’s something you want at work—an assignment, a raise, acknowledgment—make better use of your time by asking yourself who has the power to help you accomplish your goals and how well you're managing those people. Apply our seven tips to leverage your skills and get what you want.
If a colleague tries to sabotage you in front of the group, here's what you should do: 1. Don’t approach someone for a discussion until you can think rationally. 2. Immediately address issues. 3. Stand up for yourself in a professional manner. 4. Wrap up on a positive note. 5. Report back to your boss.
In recent rulings, the Supreme Court clearly signaled its unwillingness to tolerate even the appearance of circumventing the nation’s anti-discrimination laws. Employers must have investigative procedures in place to help guide decision-making when an employee could be disciplined or terminated.

You know the saying: One bad apple can spoil the whole bunch. If you’re a manager, you may occasionally encounter a bad apple. So what does a leader do to stop “problem” employees from spreading their negative influence?

Employees will undoubtedly leave their termination meeting in a foul mood. So, don't give them any reason during that meeting to send them marching to a lawyer's office. As you'll see in the case below, one inflammatory phrase from a supervisor can spark a lawsuit...
Motivation comes in three flavors: power, affiliation and achievement. So do bosses. Know which motivator drives your boss—and what he or she really wants—to be more successful on the job.
For all the talk of teamwork in corporate America, your co-workers should be oozing with collaboration. Right? Yet that’s often not the case. What do you do about another administrative pro who gives you the cold shoulder? How do you draw more collaboration out of that co-worker?

Question: “I am looking for a good seminar on ‘Communicating with Diplomacy’ or ‘Working with Difficult People.' I saw some local classes that looked relevant, however, after reading the reviews online, I’m hesitant to register.  Can you recommend any workshops to get this information?" – Melisa


What should you do about a co-worker who takes advantage of a boss-less office? How do you bring this to your boss’s attention without appearing like a troublemaker? Here are some ideas for addressing a co-worker’s slacker behavior:

“If HR stays on the transaction side, we’ll be out of business in 10 years,” said Conrad Venter, global head of HR at Deutsche Bank. “Business leaders will say.… ‘Where’s the value?’” and choose to outsource those transactional duties."
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