Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
Each organization has its own distinct “cultural language” whether you realize it or not. The way you pose questions, give directives and convey information shapes how others will respond. Speaking in warm, empathetic terms strengthens your connection. To adopt the right language at work, try these tips.
If you work in an office environment, writing is probably a big part of your day and reflects on your professionalism. Anita Bruzzese offers some tips to improve your style and prevent embarrassing communications errors.
According to National Public Radio blogger Elise Hu, an acc in an email is even worse than the dreaded but invisible bcc because it is a “passive-aggressive move that blindsides the original party.”
Many misused words and phrases have become so common they're now included in some dictionaries, but they once had correct usages. Here's a list of phrases you might be saying wrong.
Whether it’s a conference, a seminar or a customer appreciation day, a face-to-face event can provide a valuable marketing vehicle to build customer relationships, according to MC2, an event-planning organization.
Mary Jo Asmus, founder and president, Aspire Collaborative Services, offers advice and conversational tools for anyone who wants to have a positive influence on others.
Does your seated posture project confidence or fear; interest or apathy; sloppiness or professionalism? Etiquette expert Barbara Pachter offers some tips to ensure your seated posture is sending the right message.
How much does your employer watch you? Is there a policy about Internet use at your work? How closely is your Internet usage time tracked? What’s normal?
A study by Cynthia Rudin and Been Kim at the Massachusetts Institute of Technology offers insight into the power behind words and how they can be used in the workplace to produce favorable outcomes.
It’s easy for mistakes to slip into your business writing when you use fancy-sounding phrases without really knowing what you’re saying. Here's a list of 10 tricky words to use with care in your business writing.