Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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Whether it’s a conference, a seminar or a customer appreciation day, a face-to-face event can provide a valuable marketing vehicle to build customer relationships, according to MC2, an event-planning organization.
Mary Jo Asmus, founder and president, Aspire Collaborative Ser­­vices, offers advice and con­­versational tools for anyone who wants to have a positive influence on others.
Does your seated posture project confidence or fear; interest or apathy; sloppiness or professionalism? Etiquette expert Barbara Pachter of­­fers some tips to ensure your seated posture is sending the right message.
How much does your employer watch you? Is there a policy about Internet use at your work? How closely is your Internet usage time tracked? What’s normal?
A study by Cynthia Rudin and Been Kim at the Massachusetts Insti­­tute of Technology offers insight into the power behind words and how they can be used in the workplace to produce favorable outcomes.

It’s easy for mistakes to slip into your business writing when you use fancy-sounding phrases without really knowing what you’re saying. Here's a list of 10 tricky words to use with care in your business writing.

Avoid social networking trouble on the job by using these tips from employment experts.

For managers, negotiation comes with the territory. You may have to negotiate with employees to improve performance, with clients about contracts, or with senior management on department goals. Here are four principles for successful negotiations:

"Multiple intelligences" pioneer Howard Gardener says you can use seven levers for persuading other people to latch onto new ideas.

Many people get tongue-tied at work for a variety of reasons: shy­­ness, lack of confidence, a perceived lack of power. But in business, it’s important to share your ideas, and speak out effectively. Fortune’s Anne Fisher answered a reader question about learning to speak up at work and offered these tips.
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