Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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Here’s an easy way to tell if your résumé works for or against you. Look at the headings. Your “Qualifications” and “Accomplishments” sections should stand out. These are the two make-or-break elements.
Getting ahead requires getting attention. But trying too hard to trumpet your greatness can backfire. Walk a fine line by quietly promoting yourself: Serve as a press contact.
You’re tired of hiring consultants to train your staff. You want your employees to learn about change management, teamwork and communication skills by doing—not sitting and listening to “experts” lecture about it.
I knew a guy with a great résumé. He had technical expertise, a nice mix of job experiences and a steady work history. He interviewed well, too.
Fred Abrew, 62, became CEO at Equitable Resources Inc., a Pennsylvania utility company, after nearly 40 years of climbing the corporate ladder. He served as CEO for three years, leaving in 1997 with a “golden parachute” worth $1.35 million. We spoke with Abrew about his steady ascent to the top:
Hiring managers are using structured role-playing more than ever.
Jerry Colangelo, owner of the Phoenix Suns and Arizona Diamondbacks, runs businesses that employ more than 5,000 people. His employees have ranged from basketball stars such as Charles Barkley to part-timers at ballpark concession stands. We spoke with Colangelo about his management philosophy and the lessons he has learned after 33 years in the business of pro sports.
Enforce a policy that all e-mail at work must relate to relevant business communication.
Q. I find that co-workers and even a few bosses are forming a negative perception of my abilities, after a period when they seemed perfectly happy with my contribution.
Your employees look to you to set ground rules on effective communication.
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