If you’ve ever been hung up on or interrupted, you’ve been the victim of a loss of civility in the workplace. Bring back courtesy and build a kinder workplace with tips from Tom Terez of WorkplaceNow.com:
Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
Socializing at work is good for you, according to a jillion studies. What’s not so good: getting stuck in a conversation that seems to never end, about a colleague’s trip to the pet groomer or the adorable 10 things the co-worker’s child said yesterday. Avoid these topics:
Leadership guru John Maxwell has put his finger on yet another truth: You should never suppress candor in the interest of caring about your employees. Before having a candid conversation, make sure you can answer yes to these:
Tuning in to body language is one of the most important things you can do in business situations. Unfortunately, most of us become so wrapped up in what we’re saying, we forget to pay attention to the person we’re talking with. The solution: Look out for basic cues.
Correct any punctuation errors in the following sentences. Caution: Some sentences may already be correct, so don’t be fooled.
Which unforgettable writing lesson did you learn in school? Are there any you still use today? See if any of these ring a bell: