Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
On average, American professionals spend 5.6 hours each week in meetings that 71% say “aren’t productive.” If you'd rather spend those hours creatively engaged, try these tips for making the most of meeting time. (You can pull off one of these even if you're not the one who called the meeting!)
If your organization’s fiscal calendar works like many others, you’re right in the middle of the busiest time of the year. It’s budget season! While you’re reviewing past expenditures and making projections for 2011, don’t forget to factor in one of the most crucial aspects of the budget process: Convincing your chief financial officer to back your HR budget proposal.
Today’s economic climate has caused employers to cut budgets and workforces—and expect workers to do more with less. As they see colleagues laid off and their employers cutting back, employees are more concerned than ever about their own job security. It makes sense for employers to address stress issues in their workforces, since increased stress affects not only employees, but employers’ bottom lines.
One way for American Airlines employees to get the bosses’ attention is to compete for it. The airline created its “Customer Cup” contest to spur competition among employee teams at different airports in an effort to improve processes and products and upgrade customer service, said Mark Mitchell, managing director of customer experience.