Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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You're no prude, but some of your employees can be downright foulmouthed, particularly when people or things aren't "cooperating." This hurts both their image and that of the team, and you want to make a change. Here's some expert advice:
Issue: Strong listening skills are vital when handling sensitive personnel issues. Benefit: You'll enhance your reputation among employees and the top brass as a problem-solver. Action: Practice the techniques ...
Overly friendly staff members can pose a real dilemma for managers. How can you keep a professional distance and avoid the appearance of favoritism, yet still make sure that you don’t alienate the employee? Here are some tips that can help: Be direct. Many managers are simply too polite. They nod and smile while the [...]
Every enterprise has its official communication channels, and then its informal one — the grapevine. As a manager, you can use the grapevine to improve your impact as a communicator and to both learn and spread the information your team needs to succeed.
Are negative attitudes among your team members getting you down — and dragging down results? Some sage advice from the experts:
Most of us recognize good or bad morale when we see it, but what is morale made of? It's a combination of attitudes that employees hold about their jobs, their workplaces, their managers, and the rewards they receive.
Power listening is listening with empathy, putting yourself in the other person's shoes, and responding with what you understand the other person has said. The best way to become a power listener is to develop the specific skills of active listening, especially the "four R's":
Never exaggerate the quality or quantity of employee benefits, either in written communication or when trying to sell an applicant on your organization. Courts will make you stick to any promises, ...
Issue: New research helps you focus on boosting HR's standing within the organization.
Benefit: Improve your worth within the company and marketability ...
Elizabeth Anderson, an office worker for a shipping firm, regularly ended her conversations and written communications with customers with the words, "Have a blessed day." After her employer got a ...
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