Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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Close isn’t good enough when it comes to business communication. The person reading your correspondence or memo might understand your meaning if you use almost-correct words, but you’ll lose respect from those who know the difference. Test your knowledge of these commonly confused words by selecting the right one for each sentence: 1. Our manufacturing [...]
It's clear that you can require bank tellers and phone salespeople to speak fluent English. But can you make the same demand of a construction worker or dishwasher?
In many ...
The folks at OfficeTeam asked respondents in a recent survey to identify areas where their bosses could improve. The responses they got are worth your attention:
Here are some tips on how to score with clients, vendors and top organization honchos by staging the perfect golf outing:
Résumé fudging comes in all flavors. First, comes the straightforward lie. Consider this story: Several years ago, the New York Port Authority wanted to know how many of its applicants would lie. It advertised an electrician job with experience using Sontag conductors. Nearly a third of those who responded said they’d had such experience. The [...]
"With today's dizzying proliferation of communication technologies, it's easy to imagine a time when we won't have to meet 'in person' to conduct business. Yet face-to-face communication has taken on more importance than ever."
"Stress-induced depression is on the rise and is predicted to be the leading occupational disease," says author and consultant Scott Hunter. "This should be no surprise when gossip, petty jealousy and ... adversarial communication pervade many office environments."
Take a hard look to see if you and your organization are moving through these eight stages of successful large-scale change:
Remind managers never to base employment decisions on how they believe employees would act based on their gender, race, religion or disability. Make sure managers focus solely on the performance itself, ...
No, the customer is not always right. But that's no excuse for conflict between workers and customers. Usually, the customer and employee are both right and both wrong, and managers need to use care when counseling employees after conflicts erupt.
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