Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

Great speakers tell great stories. Illustrate your key themes with vivid, visually arresting anecdotes that capture a specific time, place and activity.

E-mail—often quick and informal—is the standard for most business communications these days. But if you’re too casual in the way you word e-mails, you could wind up in lots of legal trouble, as the following case shows.

Considering the toll the obesity epidemic takes on Americans’ health, you’d think Dr. Jason Newsom’s bosses in Panama City would be happy with his campaign to educate the public about the dangers of obesity. Fat chance. While attacking sweet tea, burgers and fries was all right, it was doughnuts that doomed the doc.

You want to listen well. But as much as you try to pay attention, you wind up missing the speaker’s main message. What’s going wrong?
Swimming teachers urge youngsters to jump into the pool. Don’t pace along the edge. Don’t stand there getting scared. Don’t dip your toes to test the water. The same rule applies to speakers.
If you talk too much at staff meetings, you won’t connect with employees. They might pretend to listen while pondering their next meal or weekend plans. Next time, engage them in dialogue.

Participation in new “social media” outlets is on the rise, creating many questions for employers. Should we be using social media to develop business or to recruit new talent? Should we allow employees to use social media at work? What types of restrictions do we need? Can we monitor off-duty conduct? And what are the potential liabilities?

Employers often have many reasons for choosing one candidate over another. You should document all business-related reasons for your decision. But you don’t have to list them all in the rejection letter you send. Feel free to provide just one reason.

More than 33 million Americans now work remotely at least one day per month, according to the “Telework Trendlines 2009” survey report. Still, most managers have been trained to work with employees who are only physically present to them. How can you manage what you can’t see? Here are some tips for bosses who manage teleworkers:

If you read only headlines, you may think U.S. employers are slashing employee benefits to the bone. Not so. But the weak economy is forcing organizations and their employees to make some tough choices, particularly in compensation and benefits. Here are seven key HR trends to look for, plus tips on how to respond.