Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
As an admin, you may be tasked with helping to set agendas, scheduling and taking minutes. But how much power do you have to keep meetings productive? Plenty. Look for clues in the way meetings work at Google. You may find that not all of these tips are replicable at your office, but it’s a place to start.
Job descriptions are the cornerstone of communication between you and your staff. Job descriptions can also be useful tools in court. Make sure you have job descriptions for all employees’ positions. Then keep those descriptions updated whenever the duties change.
Jargon can complicate the most simple of messages. So why in the name of Webster’s does the babble persist? “People use jargon because they want to sound smart and credible when in fact they … typically can’t be understood, which defeats the purpose of speaking in the first place,” says Karen Friedman, author of Shut Up and Say Something.
One of your best weapons, when it comes to persuading others, is an adaptable communication style. Look out for these four styles of communicators, and adjust your approach when working with them:
The next time you're ready to deliver a presentation, don't let nitty-gritty audio problems make you even more nervous before stepping up to the mike. You don't want to start the presentation with "Can you hear me now?" Set the stage to set off on the right note, by answering these questions: