Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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When an employee's temper flares, remember the law of inverse proportion. Respond with the opposite volume—a soft, gentle tone—and you direct the conversation down a more civil road.
Every day, you send subtle body language signals that influence how others see you. These cues can either instill trust or drive people away.
If you love to hear yourself talk, you may ramble on the phone. And that can prevent you from learning from others.
You develop rapport with employees by engaging in honest give-and-take. But if you shut down dialogues, then you invite misunderstandings.
The addictive nature of digital connectivity can rupture our relationships ... Computer-spying software can promote distrust.
As a manager, how can you win over employees from all over the world?
You must decide to listen well. Unless you consciously say to yourself, "I'm going to pay attention," as a conversation gets under way, you will miss the full message.

It takes just one low-level manager or frontline supervisor to create havoc in the workplace. These people set the tone of workplace communications, and if that tone has sexual content, others are likely to follow the lead. That’s one good reason to make sure you do more than lecture on sexual harassment. Instead—especially if branch offices are located away from headquarters—HR should make spot visits to see whether anything is amiss ...

The nation’s largest poultry producer—Texas-based Pilgrim’s Pride Corp.—recently agreed to pay $1 million to settle allegations that it discriminated on the basis of sex and ethnicity in hiring ...

When selling your ideas, you need to be prepared to deliver a top-notch presentation. Use our tips to sharpen your skills. When you have to sell an idea, use our 4-step approach.
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