Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

Page 50 of 65« First...10203049505160...Last »
Q. We request references from applicants’ former or current employers. Recently, an applicant (who was not hired) requested a copy of his former employer’s reference letter, which indicated that the applicant was difficult to work with and performed poorly. The letter was one of the factors considered when we decided not to hire him. Must we turn over the letter (or any other part of our file on the applicant)? ...
Q. Our company has operated union-free for many years. How can we best protect ourselves against future union-organizing activities? ...
Persuasive speakers bend their personality muscles to appeal to a wide range of audiences. They adjust how they speak—their tone, manner and word choice—to woo a particular individual or group.
Janice Keels joined the Passaic municipal payroll as a judiciary clerk in 1999. Almost immediately, her supervisor noted that she had poor interpersonal skills. For example, Keels complained in May 2000 about a co-worker, saying she would hit her if she had to, and repeating, “I’ll hit her” ...
Mauricia Grant, a former NASCAR technical inspector, has filed a $225 million lawsuit against the stock car racing sanctioning body for racial and sexual discrimination, sexual harassment and wrongful termination, saying “life in the garage” was appalling ...
You want to make a point clearly. So you state it slowly, cite supporting facts and emphasize its importance. That’s not good enough.
Within 30 seconds of opening your presentation, your listeners have reached a verdict. They decide to either pay attention or daydream.
Essentially, I'm a patient guy. But nothing makes me lose patience more than people who say, "Essentially."
To shut down the rumor mill, you must do more than demand that your staff stop gossiping. You also have to give them something more fruitful to talk about.
Any seasoned manager knows it's unwise to accept what employees say at face value. The real test of their honesty is whether they deliver on their promises.
Page 50 of 65« First...10203049505160...Last »