Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
During delicate conversations when you address sensitive issues with employees, it’s the subtle things that count. Beware of seemingly minor but disruptive listening patterns that can inflame a conflict.
“Can I help you with that?” asks your colleague as you struggle to load an ink cartridge into the printer. If your co-worker says it in a sincere tone, you’re grateful for the offer. But that same question delivered in a sarcastic or exasperated manner leaves you feeling irritated. If you want clarity and connection, pay attention to the following four vocal components.
Using buzzwords to sound smart can leave you looking ridiculous, says Mike Periu, Economic Education, who offers five to nix.
Writing emails that result in a “yes” requires writers to be clear and upfront about what they’re asking for. Take these tips from Jocelyn Glei, editor-in-chief at 99U, to do just that.
Twitter is a powerful tool for developing your personal brand, but only if you use it to establish a positive reputation. That means you need to watch what you write and how you write it. How to tweet to impress:
The quickest way for managers to improve their professional image is to improve their communication skills. And the simplest way to improve those skills is to stop doing things that repeatedly get you in trouble.
Lynn Gaertner-Johnston is a writing instructor who has helped thousands of employees and managers improve their business writing skills. She’s also the author of the Better Writing at Work monthly newsletter. We spoke to her about the importance of great business writing and bad email behaviors that admins should avoid.
It’s important to speak with authority on the job and in other professional settings, but it isn’t always easy to do. If that’s something you struggle with, take these tips from Practically Perfect PA’s Nicky Christmas.
Whether it’s helping you appear confident, landing a promotion or encouraging agreement, body language can be a great ally or enemy in your career. Here are six ways to make your body language work for you.
To help you and your colleagues stay consistent in your written communications, Bonnie Trenga Mills, author of The Curious Case of the Misplaced Modifier, shares tips on how to make a style sheet for everyone’s reference.