Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
If your listeners like you, they’re more apt to accept what you say. Your job is to build rapport from the lectern so that you connect with everyone.
Admit it: You’re tired of management gurus who say, “Listen patiently to your people,” “Show interest in their personal lives” and “Invest time to build consensus in meetings.”
Every workday, we make hundreds of instant decisions amid fast-moving conversations on when to speak and when to stay mum.
September marks the 18th annual National Alcohol & Drug Addiction Recovery Month. Communities around the country are holding awareness-raising events to encourage people to overcome substance abuse.
You've probably found that what your employees say does not always correspond to what they feel. That’s why it’s risky to accept their words at face value.
The mind can process about 500 to 600 words per minute. But people usually speak at a rate of about 150 words a minute. That makes it easy to daydream while still performing the “chore” of listening.
Speech coaches often tell anxious public speakers to scan the audience for a few seconds before saying a word. That's bad advice.
Q. We request references from applicants’ former or current employers. Recently, an applicant (who was not hired) requested a copy of his former employer’s reference letter, which indicated that the applicant was difficult to work with and performed poorly. The letter was one of the factors considered when we decided not to hire him. Must we turn over the letter (or any other part of our file on the applicant)? ...
Q. Our company has operated union-free for many years. How can we best protect ourselves against future union-organizing activities? ...
You want to make a point clearly. So you state it slowly, cite supporting facts and emphasize its importance. That’s not good enough.