Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
When someone asks you a really good question, taking a few moments to
think before you reply shows that you’re treating it seriously. While
you’re thinking, consider using some body language to reinforce the
idea that you are carefully thinking about your reply:
If you work with friendly folk, consider yourself lucky. Nearly a third
of employees (29%) say they work with someone who is rude or
unprofessional on the job, according to a recent OfficeTeam survey.
Mind reading may not be an official job description, but you probably do it at times.
Do you use e-mail as an escape hatch to avoid being truly “present” in your life?
Put a new communication style into practice by using the “Three Times Rule.”
The more you say, the less likely people will remember it. The longer it takes you to make a point, the greater the chances people won't be able to tell you what your point was.
Good negotiators act like detectives. They dig for information and hear every word.
Just because everyone engages in the same activity doesn't mean you must follow in their footsteps. Detach yourself and activate your senses.
If you want to sound persuasive, chop away extra words to convey the full impact of your remarks.
If your listeners like you, they’re more apt to accept what you say. Your job is to build rapport from the lectern so that you connect with everyone.