Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
Employee focus groups are a good way you can uncover issues affecting productivity and retention. Use the following steps to organize your focus groups without excessive red tape or cost:
Employees who turn out not to meet the definition of “disabled” can still sue for disability discrimination based on their employer’s perception that they are disabled. That doesn’t mean, however, that supervisors can’t express concern and sympathy when an employee reveals a problem. Nor does it mean they can’t offer accommodations at that point or explain what types of leave are available.
Do you tend to eschew the limelight, think before you speak or feel most energized by spending time alone? In a survey by TheLadders.com, 65% of senior managers said that introversion was an impediment to reaching higher management levels. That finding is easily debunkable.
If you're preparing to deliver a presentation to the top brass, remember three words: Less is more. Impatient CEOs want your conclusion, pronto.
At some point, it will happen: Suddenly you’ll find yourself face-to-face with the company CEO, with a few brief minutes to make your best impression. What will you say? Here’s fodder for just those occasions:
Use these six strategies to say "No" to a request for your time ... and make it stick:
Fearing public speaking is common and a lot of us would rather avoid it altogether. But there are effective ways to prepare yourself for the big moment. The key is not to try to completely eliminate fear but to accept it, reframe it and control it.
As customer satisfaction scores continue to decline, take a page from the Ritz-Carlton playbook to motivate your team and to improve the service you offer your customers.
Judges don’t want your job. They don’t see courtrooms as publicly funded HR offices, and will often try to defer to employer decisions as much as possible. That’s a huge advantage for employers. Capitalize on that by giving the court something to hang a favorable decision on. That something is often a clear and fair disciplinary process.
Which are you more likely to write: “Do not waste energy” or “Conserve energy”? Using positive, self-assured, optimistic language is a better way to promote your ideas. In the above example, “Conserve energy” is more persuasive because it makes readers feel good rather than admonished. Here are 5 examples of negative sentences turned positive: