Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

Today’s economic climate has caused employers to cut budgets and workforces—and expect workers to do more with less. As they see colleagues laid off and their employers cutting back, employees are more concerned than ever about their own job security. It makes sense for employers to address stress issues in their workforces, since increased stress affects not only employees, but employers’ bottom lines.

Become an effective networker even if you’re an introvert, writes Devora Zack, author of Networking for People Who Hate Networking ... Know when to use—and when to skip—skycaps while traveling ... Track your personal spending with two free online tools ... Give your “audience”—the people around you—a new, great story.

One way for American Airlines employees to get the bosses’ attention is to compete for it. The airline created its “Customer Cup” contest to spur competition among employee teams at different airports in an effort to improve processes and products and upgrade customer service, said Mark Mitchell, managing director of customer experience.

Are you considering using personality or other screening tests to decide which job applicants to hire? If so, make sure you fully understand what you are doing and how those tests work. There are plenty of companies eager to sell you tests and assessments that they say will take some of the work out of the screening processes. But if those tests aren’t valid and end up screening out members of a protected class, you may be buying more than a test.

Take this quiz to see how well you understand the general guidelines for preparing presentations.

Anyone who has worked for two or more bosses can tell you: The division of labor often leaves you feeling stretched both ways. But with some schedule-wrangling and communication skills, you can manage the work more smoothly.

When dashing off your next memo, report or e-mail, cut right to the core points. Readers see your writing as a reflection of how you think, so keep it direct and logical.

Expectations get lost if communicated poorly, so how you encourage followers is just as important as what you’re encouraging them to do. Here’s how to communicate effectively:

Sometimes, it seems that persuading the boss—or anyone—to let you try your great idea is more difficult than ... well, just about anything. So, we asked three successful admins for their best tips on steering the boss toward agreement. Here they are:
In a Robert Half International survey, employees rated “working for a stable company” and “having a strong sense of job security” as the two most important factors about their work situation. Robert Half District President Brett Good suggests that organizations should leverage that new desire for stability during the hiring process. Here are six ideas from the survey that might work for you: