Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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By matching speakers’ preferred communication styles, you can build both rapport and alliances with a range of people. Here are four communication styles and how you can relate to them:

In face-to-face conversations, you can often sense when someone’s lying to you. The speaker’s shifty eyes, facial tics and fidgety behavior raise your guard. But when you receive e-mail, you cannot observe the sender’s body language.
When you talk with employees, keep the conversation focused on them. That sounds basic. But many managers wind up giving lectures, sharing anecdotes and repeating what they want the worker to do.
People have lots to worry about these days. They’re preoccupied and prone to distraction. That’s why you need to prune your presentations to the bare essentials.

Not surprisingly, there are better ways to persuade others to listen to your message. Communications expert Jennifer Benz, of Benz Communications, advises sticking to the “four corners” of effective employee communication.

The French phrase "the spirit of the stairs" (esprit d'escalier) refers to our tendency to belatedly think of a witty answer to someone's comment. We're heading down the stairs when we realize what we should have said.
In the midst of your speech, you sense that most of your audience is daydreaming. What gives?

Q. Is it becoming a practice among employers to quit conducting employee evaluations?

An admin stumbled over how to recognize and reward employees on her team, so she turned to our Admin Pro Forum. Here’s what other admins are doing.

Most employment contracts are written documents prepared with the assistance of an attorney. However, an employment contract can be oral, written, or partially oral and partially written. If an employer isn’t careful, it’s easy to unknowingly enter into an employment contract with an employee.

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