Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
Giving a presentation or speaking in public can be a nerve-wracking experience. It’s OK to be nervous. However, you can take steps to build your public speaking confidence.
Whether it’s helping you appear confident, landing a promotion or encouraging agreement, body language can be a great ally or enemy in your career. Here are six ways to make your body language work for you.
How you communicate can make the difference between success and failure when it comes to allowing flexible work arrangements within your department.
The Golden Globes often provide public speaking inspiration. However, Deborah Grayson Riegel, an expert in presentation and interpersonal communication skills, explains how the speeches fell short this year and offers advice we can all use:
Employees may complain to you that their jobs are too difficult. However, a little probing usually reveals they’re referring to stumbling blocks that, in total, constitute only a small part of their workdays.
If some employees work at home—even on a part-time basis—they may feel out of the loop and unmotivated at times. To keep those employees feeling connected and motivated, take these steps:
Stop feeling insecure about whether your speaking voice is too high or too low. Find your optimal pitch—or your natural speaking voice—by following this advice from Sandra Kazan, a voice and speech coach.
The next time an employee approaches you with a request, stop yourself from automatically replying, “We can’t do that!” Instead, ask yourself, “Can we do that?”
After you have wrapped up a presentation, show sincere interest in your audience’s feedback. Your listeners deserve your complete attention—after all, they just gave you theirs.
Improve your department’s service performance by considering some of the ways you have been pleasantly surprised as a customer.