Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
If some employees work at home—even on a part-time basis—they may feel out of the loop and unmotivated at times. To keep those employees feeling connected and motivated, take these steps:
Stop feeling insecure about whether your speaking voice is too high or too low. Find your optimal pitch—or your natural speaking voice—by following this advice from Sandra Kazan, a voice and speech coach.
The next time an employee approaches you with a request, stop yourself from automatically replying, “We can’t do that!” Instead, ask yourself, “Can we do that?”
After you have wrapped up a presentation, show sincere interest in your audience’s feedback. Your listeners deserve your complete attention—after all, they just gave you theirs.
Improve your department’s service performance by considering some of the ways you have been pleasantly surprised as a customer.
Strong managerial communication is about encouraging participation and tapping employees’ brainpower, not putting up barriers to their creativity. Don’t tell employees how or what to think.
To help you and your colleagues stay consistent in your written communications, Bonnie Trenga Mills, author of The Curious Case of the Misplaced Modifier, shares tips on how to make a style sheet for everyone’s reference.
The best presentations unfold in three parts: (1) straightforward opening that sets an audience’s expectation for what’s to follow; (2) an orderly midsection; (3) a decisive, confident conclusion.
Many of your employees may occasionally have to deal with customers. Here's a primer to help them understand what it takes to not only hang on to customers, but leave them with a positive impression of your business.
If your writing isn’t up to snuff, you risk miscommunicating information and looking less competent and professional than you really are. AppoLearning found four applications to help you polish your writing skills and get your point across every time: