Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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In a small shop, public relations is just the kind of “other duties as assigned” that often falls to HR. Don’t wait until a reporter calls to develop a basic communications strategy. Six tips can guide you through the sometimes intimidating process of interacting with the media.

The time-waster meeting is a common fixture in offices across America. The reason, says Reid Hastie, a professor of behavioral science at the University of Chicago’s Booth School of Business, is that we’re not thinking about and valuing our time the right way.

Listeners, and even questioners, often don’t notice answers that sidestep questions. It’s called “conversational blindness.” Two Harvard researchers found that listeners don’t hear answers critically and even prefer speakers who answer the wrong question well over those who answer the right question poorly.

It’s sad enough when an employee becomes seriously ill. What makes it tougher is that work doesn’t stop. Responding to these challenges requires tact, sensitivity and flexibility. Mistakes can mean not only hurt feelings but also potential legal liability problems. The key is balance ...

When charismatic speakers make audiences laugh, you think, “I wish I could do that.” They make it look so easy. You don’t need to be naturally funny to incorporate humor into your personality.

An alarming 15% of recently polled employees said the recession has made them less motivated than before. If your employees are so worried about their jobs and personal finances that they’re just going through the motions, it's up to managers to turn them around. Here are 20 proven tips to do just that.

You propose a sensible idea to the CEO: The company should revive an old, much-loved marketing campaign. But the CEO insists on entirely new branding.
As you walk to the front of the room and prepare to speak, everyone’s watching you. And they’re judging you. Win them over.
Masters of conversation don’t just speak and listen well. They also observe others with a keen eye.
How many times have you received an email message with the subject line “Hi” or “Question” or, even worse, no subject at all? Here’s a technique, by Brett Kelly of The Cranking Widgets blog, for labeling subject lines so the recipient knows instantly what the message entails.
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