Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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The weak economy is forcing organizations and their employees to make some tough benefits choices. Here are eight trends to watch:

When fans of natural cosmetics maker Burt’s Bees learned the company was selling itself to Clorox, a buzz of protest followed, as customers complained the bleach maker was not environmentally friendly. In response, CEO John Replogle went blogging ...

More than 33 million Americans now work remotely at least one day per month, according to the “Telework Trendlines 2009” survey report. Still, most managers have been trained to work with employees who are only physically present to them. How can you manage what you can’t see? Here are some tips:

Employers are often advised to have the same managers who hired an employee also make the termination decision. The idea is that doing so may scuttle a discrimination lawsuit because it’s illogical for a manager to hire a member of a protected class and then turn around and fire him because of bias against that protected class. Don’t use it as an excuse to get sloppy with record-keeping and documentation.

Soon after Gary Lizalek was hired at a Wisconsin medical firm, he informed the company that he believed, as a matter of religious faith, that he was three separate beings. The company fired all three Lizaleks. He sued, saying the company failed to accommodate his religious beliefs.

As many companies cut back on expenses and, in some instances, cut staff, how do you maintain your edge and ask for what your department needs without immediately seeing your request denied? Tell a tale, become a storyteller and see your words make an impact.

You may have noticed more people than usual lurking outside your executive’s door. That’s because economic fears are prompting more employees to eavesdrop and gossip about what might happen next at their workplaces. The solution? The times call for stepped-up communication, says Steve Williams, director of research for SHRM.

Just because someone asks you a question doesn’t oblige you to answer it. Managers often prefer to evade an inquiry or dig for more information before responding to it.
It’s easy to spot boring speakers. They start by stating the obvious. Then they spout generalities. And they conclude by restating the obvious.
It’s sad enough when an employee becomes seriously ill. What makes it tougher is that work doesn’t stop. Deadlines remain, customers need service and paperwork piles up. That means you have to deal with two major management challenges at once: understanding and appreciating the emotions of the employee and other co-workers, while making sure the [...]
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