Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
In The Republic, Plato
describes a group of prisoners who had been chained in a cave for so
long that they believed the shadows that played across its back wall
were reality. That sounds outlandish, but is it?
Sherry Turner, Chicago, wanted to apply for a newly created position in her organization that combined three jobs and offered more management duties than her existing admin job did.
Close isn’t good enough when it comes to business communication. The person reading your correspondence or memo might understand your meaning if you use almost-correct words, but you’ll lose respect from those who know the difference. Test your knowledge of these commonly confused words by selecting the right one for each sentence: 1. Our manufacturing [...]
It's clear that you can require bank tellers and phone salespeople to speak fluent English. But can you make the same demand of a construction worker or dishwasher?
In many ...
Here are some tips on how to score with clients, vendors and top organization honchos by staging the perfect golf outing:
Résumé fudging comes in all flavors. First, comes the straightforward lie. Consider this story: Several years ago, the New York Port Authority wanted to know how many of its applicants would lie. It advertised an electrician job with experience using Sontag conductors. Nearly a third of those who responded said they’d had such experience. The [...]
Take a hard look to see if you and your organization are moving through these eight stages of successful large-scale change:
Remind managers never to base employment decisions on how they believe employees would act based on their gender, race, religion or disability. Make sure managers focus solely on the performance itself, ...
Issue: Strong listening skills are vital when handling sensitive personnel issues. Benefit: You'll enhance your reputation among employees and the top brass as a problem-solver. Action: Practice the techniques ...
Overly friendly staff members can pose a real dilemma for managers. How can you keep a professional distance and avoid the appearance of favoritism, yet still make sure that you don’t alienate the employee? Here are some tips that can help: Be direct. Many managers are simply too polite. They nod and smile while the [...]