Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
Encourage clear and effective email communication by regularly coaching employees on their writing styles. Provide them with good examples of both internal and external email communication, and provide specific feedback on common problem areas.
Whether it’s helping you appear confident, landing a promotion or encouraging agreement, body language can be a great ally or enemy in your career. Here are six ways to make your body language work for you.
The next time an employee approaches you with a request, stop yourself from automatically replying, “We can’t do that!” Instead, ask yourself, “Can we do that?”
After you have wrapped up a presentation, show sincere interest in your audience’s feedback. Your listeners deserve your complete attention—after all, they just gave you theirs.
Improve your department’s service performance by considering some of the ways you have been pleasantly surprised as a customer.
Strong managerial communication is about encouraging participation and tapping employees’ brainpower, not putting up barriers to their creativity. Don’t tell employees how or what to think.
Are you planning a big speech or presentation? Follow this uncommon advice from Sean Luce, Head National Instructor for the Luce Performance Group International.
How you communicate can make the difference between success and failure when it comes to allowing flexible work arrangements within your department.
The Golden Globes often provide public speaking inspiration. However, Deborah Grayson Riegel, an expert in presentation and interpersonal communication skills, explains how the speeches fell short this year and offers advice we can all use:
Employees may complain to you that their jobs are too difficult. However, a little probing usually reveals they’re referring to stumbling blocks that, in total, constitute only a small part of their workdays.