Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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In private conversation among like-minded friends, you fling harsh judgments at your enemies. In public, however, such name-calling can undermine your credibility.
If you're going to listen, showcase your eagerness to drink in every word. Monitor your body language so that you signal your interest.
Spend enough time in big American organizations and you may start talking like a know-nothing robot. In the absence of straight talk, everyone babbles, but no one understands.

True or false: Employees are either creative or they’re not—creativity isn’t a skill you can teach. False. Managers can play a key role in creating an environment in which employees will want to look for new ideas. Share this article with your supervisors to help tap employee creativity.

Progressive discipline is a system in which penalties increase upon repeat occurrences. But don’t pick and choose which employees you run through progressive discipline. It’s critical to apply those procedures to all employees or none, as this new case shows ...

More than half of HR professionals report that gossip and rumors have increased at their workplaces since the recession began, according to a SHRM study. And 23% say they’ve had to address more frequent “eavesdropping incidents.” The solution? The times call for stepped-up communication, says Steve Williams, director of research for SHRM. His suggestions:

American workers can access the Internet, e-mail, instant messaging and other forms of electronic communications from anywhere at anytime. While electronic communication helps people do their jobs, it also leaves a trail. A telephone conversation relies on the memory of two participants, but e-mail and IM discussions can be preserved for years to come. And, given the casual way so many people fire off e-mail these days, that can spell legal trouble for employers.

To build an argument, you can’t just stick to generalities. You need to support your assertion with facts or evidence that resonates with the individual or group you want to persuade.
You like to speak bluntly. By leveling with people, you find it helps you get along with them. But what works in most cases may not appeal to everyone.
At sundown on Sept. 18, the Jewish holiday of Rosh Hashanah begins. Ten days later comes Yom Kippur. This period represents a time for Jews to reflect on and repent for their wrongs. Regardless of your faith, September marks a good time to seek forgiveness from people in your workplace whom you have mistreated.
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