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Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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You may have noticed more people than usual lurking outside your executive’s door. That’s because economic fears are prompting more employees to eavesdrop and gossip about what might happen next at their workplaces...

Question: “My manager asked me to take over a very difficult position for which I had no background or training. He has been pleased with my progress. However, a group of guys from another department seem determined to make me fail. They ignore my requests, withhold information and argue about everything. My male predecessor left because of their behavior, so my being a woman is not the only problem. I tried making peace by offering to help with their work, but that only made things worse. Apparently, they viewed my olive branch as a sign of surrender. Recently, my boss and their manager decided that all communication between us must go through the two of them. This worries me, because it looks like I can’t handle the situation. Any suggestions?” — Not One of the Guys

You’ve been hearing a lot about creating value at work, especially lately, right? Being an intrapreneur is one way to do it. Intrapreneurs create a new process, product or service where they currently work. It’s like being an entrepreneur, but without venturing off to start your own business. It’s what Google famously allowed its employees time to do.

When employees perceive you as credible, they trust you. Your promises and reassurances resonate with them.
In an ideal world, you would state your idea and others would evaluate it purely on its merits. In reality, that almost never happens.

The weak economy is forcing organizations and their employees to make some tough benefits choices. Here are eight trends to watch:

When fans of natural cosmetics maker Burt’s Bees learned the company was selling itself to Clorox, a buzz of protest followed, as customers complained the bleach maker was not environmentally friendly. In response, CEO John Replogle went blogging ...

More than 33 million Americans now work remotely at least one day per month, according to the “Telework Trendlines 2009” survey report. Still, most managers have been trained to work with employees who are only physically present to them. How can you manage what you can’t see? Here are some tips:

Employers are often advised to have the same managers who hired an employee also make the termination decision. The idea is that doing so may scuttle a discrimination lawsuit because it’s illogical for a manager to hire a member of a protected class and then turn around and fire him because of bias against that protected class. Don’t use it as an excuse to get sloppy with record-keeping and documentation.

Soon after Gary Lizalek was hired at a Wisconsin medical firm, he informed the company that he believed, as a matter of religious faith, that he was three separate beings. The company fired all three Lizaleks. He sued, saying the company failed to accommodate his religious beliefs.

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