Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

More than 33 million Americans now work remotely at least one day per month, according to the “Telework Trendlines 2009” survey report. Still, most managers have been trained to work with employees who are only physically present to them. How can you manage what you can’t see? Here are some tips for bosses who manage teleworkers:

If you read only headlines, you may think U.S. employers are slashing employee benefits to the bone. Not so. But the weak economy is forcing organizations and their employees to make some tough choices, particularly in compensation and benefits. Here are seven key HR trends to look for, plus tips on how to respond.

Robert Joss, former vice chairman of Wells Fargo, shares what he thinks is the top communication skill that great managers possess.
In private conversation among like-minded friends, you fling harsh judgments at your enemies. In public, however, such name-calling can undermine your credibility.
If you're going to listen, showcase your eagerness to drink in every word. Monitor your body language so that you signal your interest.
Spend enough time in big American organizations and you may start talking like a know-nothing robot. In the absence of straight talk, everyone babbles, but no one understands.

True or false: Employees are either creative or they’re not—creativity isn’t a skill you can teach. False. Managers can play a key role in creating an environment in which employees will want to look for new ideas. Share this article with your supervisors to help tap employee creativity.

Progressive discipline is a system in which penalties increase upon repeat occurrences. But don’t pick and choose which employees you run through progressive discipline. It’s critical to apply those procedures to all employees or none, as this new case shows ...

More than half of HR professionals report that gossip and rumors have increased at their workplaces since the recession began, according to a SHRM study. And 23% say they’ve had to address more frequent “eavesdropping incidents.” The solution? The times call for stepped-up communication, says Steve Williams, director of research for SHRM. His suggestions:

American workers can access the Internet, e-mail, instant messaging and other forms of electronic communications from anywhere at anytime. While electronic communication helps people do their jobs, it also leaves a trail. A telephone conversation relies on the memory of two participants, but e-mail and IM discussions can be preserved for years to come. And, given the casual way so many people fire off e-mail these days, that can spell legal trouble for employers.