Office Communication
Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
Résumé fudging comes in all flavors. First, comes the straightforward lie. Consider this story: Several years ago, the New York Port Authority wanted to know how many of its applicants would lie. It advertised an electrician job with experience using Sontag conductors. Nearly a third of those who responded said they’d had such experience. The [...]
Take a hard look to see if you and your organization are moving through these eight stages of successful large-scale change:
Remind managers never to base employment decisions on how they believe employees would act based on their gender, race, religion or disability. Make sure managers focus solely on the performance itself, ...
Issue: Strong listening skills are vital when handling sensitive personnel issues. Benefit: You'll enhance your reputation among employees and the top brass as a problem-solver. Action: Practice the techniques ...
Overly friendly staff members can pose a real dilemma for managers. How can you keep a professional distance and avoid the appearance of favoritism, yet still make sure that you don’t alienate the employee? Here are some tips that can help: Be direct. Many managers are simply too polite. They nod and smile while the [...]
Never exaggerate the quality or quantity of employee benefits, either in written communication or when trying to sell an applicant on your organization. Courts will make you stick to any promises, ...
Issue: New research helps you focus on boosting HR's standing within the organization.
Benefit: Improve your worth within the company and marketability ...
Benefit: Improve your worth within the company and marketability ...
Elizabeth Anderson, an office worker for a shipping firm, regularly ended her conversations and written communications with customers with the words, "Have a blessed day." After her employer got a ...
A video services company fired Kent Furnish for poor job performance due to problems ranging from weak communication skills to frequent breakdowns of the systems he installed. Furnish claimed the company ...
Remember Dale Carnegie? Today, he’d make a great career coach with
advice such as, “Become genuinely interested in others,” and, “Get
others to say, ‘yes, yes,’ immediately.”
