Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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Most presentations include the delivery of quantitative information, defined usually as the hard numbers, results or benchmarks that indicate achievement of specific numeric goals like revenue or customer acquisition. But including more intangible qualitative elements in a presentation can be a very effective tool for telling the story behind the numbers.
Research conducted by web marketing company HubSpot indicates that the best time to send marketing emails is early morning. The highest click-through rate for the day occurs between 6 a.m. and 8 a.m.
Many organizations eschew standard hierarchical reporting relationships for less-defined dotted-line scenarios. If you find yourself managing or being managed in a dotted-line relationship, follow these two suggestions:
Sales professionals know that building and managing a reality-based sales pipeline involves more than just calls, appointments, proposals, demos and follow-up. The most important technique is asking for the order.
These statements are guaranteed to sour your customer interactions.
Best-selling author and historian Shelby Foote produced his authoritative three-volume, 2,500-page history of the Civil War using a simple but powerful strategy: To avoid being overwhelmed by the scope of the project, he committed to writing only 500 words per day.
Prefacing a statement or answering a question with the phrase “To be honest …” is a verbal tic that you should avoid at all costs.
Whether it’s helping you appear confident, landing a promotion or en­­couraging agreement, body language can be a great ally or enemy in your career. Here are six ways to make your body language work for you.
How you communicate can make the difference between success and failure when it comes to allowing flexible work arrangements within your department.
The Golden Globes often provide public speaking inspiration. However, Deborah Grayson Riegel, an expert in presentation and interpersonal communication skills, explains how the speeches fell short this year and offers advice we can all use: