Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

Winners of the Thurston County, Wash., Chamber of Commerce’s “Healthy Workplace” designation are serious about what their employees eat—especially during business meetings. Here are four examples of how Thurston County employers encourage their staffs to lay off the junk food while at work.

“A meeting is an event where minutes are taken and hours are wasted.” This old saying may be true in many cases, but it doesn’t have to be that way. A bit of preparation, discipline and solid follow-up can help you conduct more productive and focused meetings. Here are 11 guidelines for supervisors and department managers as prescribed by meeting consultants:
The dangers of over-communication are explained through the use of Brook's Law.
Here are ways of highlighting the most compelling points of your next proposal so that you don’t drive away potential allies.
Here are ways of making the lines of communication more efficient.
Discover what your non-verbal communication is actually saying.

In a new study by the National Association of Colleges and Employers (NACE), employers ranked these (in order) as the top five skills/qualities they look for in potential employees:

Pay attention to how you sound in response to being questioned or contradicted. If your people get the slightest whiff that agreement is what you prefer, that’s what you’ll get. To fight that possibility, take these steps:

Hold more-focused meetings... Keep emoticons out of business communication ... Find salary information for administrative positions in your area ... Save money on printing ... Avoid this grammar trap ... Receive the credit you deserve ...

What can you do about the younger boss who ignores your experience? That was the question an admin reader posted recently on our Admin Pro Forum. She writes, “Most of our managers are younger and think they know everything. They tend to listen to the younger, fresh-out-of-college administrators.”  Readers weighed in with their advice: