Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

Social media is on the rise, creating many questions for employers. Should we use social media to develop business or recruit new talent? Should we let employees use Facebook and Twitter at work? What restrictions do we need? Can we monitor off-duty conduct? And what are the potential liabilities?

A statewide leadership program in Kansas is training people how to get things done. Bob Sage is a case in point. Promoted to police chief of Rose Hill in 2002, he wanted to learn new ways to teach and lead. “Cops are alpha males, and everyone is trying to be leader of the pack,” he says. “You tend to have a real dominant personality.” The Kansas Community Leadership Initiative taught him different ways people learn and various approaches to lead them.

As unemployment continues to hover near 10%, the temptation to stretch the truth on a résumé is becoming harder for desperate job-seekers to resist. That’s why experts say job applicants are doing more “creative writing” on their résumés these days. And hiring managers need to be more vigilant. Some tips:

How to respond on a human level when interviewing without overdoing it.
To identify fibbers, retain the details they reveal (facts, figures, their stated whereabouts). Then find out whether those details ring true.
You can make your message resonate more deeply through the use of vivid imagery.
Predictability deadens a presentation. To captivate people, surprise them using these ideas.
Thoughts on how to answer questions appropriately.
Help listeners visualize your points with these three suggestions.
Why waste words? Managers who waffle or babble sink their credibility. Here are some tips to avoiding such gaffes.