Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
Remember two key elements to deliver superior customer service: respect your employees and cater to your customers.
Actions speak louder than words, even in public speaking. Research shows that nonverbal communication is key to maintaining an audience’s interest and gaining people’s trust.
Continue to foster relationships with new clients by showing some public appreciation on Twitter or Facebook.
Give your employees your full attention when they speak to you. You’ll send a strong nonverbal message that their comments are important.
Effective managers don’t do all the talking. Instead, they open a dialogue with employees by establishing two-way communication channels. Take these steps:
Tackling media interviews can be intimidating. Use these five tips to perform at your best:
Jargon works its way into business writing all the time. It’s important to know when it’s appropriate to use jargon and when it’s better to re-write for clarity. Right Source Marketing’s Emily Gaines Buchler offers four tips on using jargon correctly.
Feeling off your game at work, but not sure where you’re falling short? The best thing to do is to ask your co-workers. Lifehacker’s Alan Henry shares three ways to get their honest feedback.
Creating a culture of openness on the job starts with intentionally including others, S. Chris Edmonds writes. He explains how.
During delicate conversations when you address sensitive issues with employees, it’s the subtle things that count. Beware of seemingly minor but disruptive listening patterns that can inflame a conflict.