Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
The best presentations unfold in three parts: (1) straightforward opening that sets an audience’s expectation for what’s to follow; (2) an orderly midsection; (3) a decisive, confident conclusion.
Many of your employees may occasionally have to deal with customers. Here's a primer to help them understand what it takes to not only hang on to customers, but leave them with a positive impression of your business.
If your writing isn’t up to snuff, you risk miscommunicating information and looking less competent and professional than you really are. AppoLearning found four applications to help you polish your writing skills and get your point across every time:
Research from Stanford University found that people who fear asking others for favors may be stifling their own chances of getting a “yes.” Get the most from your requests with these tips from blogger Jessica Stillman.
Overusing the word ‘like” is a common problem—and a quick way to have your professionalism called into question. Stop damaging your career with these three tips from Fast Company writer Drake Baer.
A well-written slogan can reinforce your brand—and offer you immediate recognition. (Try to hear “Just do it” and not think of Nike.) Follow these tips to draft a catchy—memorable—slogan for your organization.
During presentations, your body can say as much about your personality as your words do—if not more. Follow these tips to convey your true personality.
Times are changing. If you want to continue to connect to your audience, be mindful of these trends in public speaking, says Lisa B. Marshall, author, writer, coach and host of The Public Speaker podcast.
Infographics are becoming one of the hottest ways to engage customers and employees by providing information in a visually appealing graphic. Here are some great ways to use infographics at work:
This revised edition of Verbal Judo is the classic guide to the martial arts of the mind and mouth that will help you defuse confrontations and generate cooperation, whether you’re talking to a boss, a spouse or even a teenager.