Office Communication — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 29
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Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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In many situations, silence can be your most effective communication tool. You’ll learn more and work better with others if you say nothing at these times:
Coastal Digital, an award-winning digital marketing agency, recommends this process for writing marketing copy that sells.
When an employee sends a long email with many points, don’t respond with OK—or, God forefend, TLDR.
To get tips on giving great presen­­tations, Business Insider reporter Richard Feloni turned to one of the world’s greatest public speakers, Sri Lankan HR consultant Dananjaya Hettia­­­­rachchi, who Toast­­mast­­ers International crowned World Cham­­pion of Public Speaking earlier this year.
The business world you work in today may be very different than the environment in which you began your management career. Here are ways to ensure you’re still following the etiquette norms all professionals should know.
Many people can be hesitant at the prospect of blindly emailing a CEO or other powerful person, says management writer and entrepreneur Peter Sims. But CEOs often love to hear from their employees or customers. Sims offers these tips for sending an unsolicited message.

Meetings can be a wonderful collaboration tool or a wasteful, hostile time sink. Ideally they give colleagues an opportunity to share ideas, give kudos and enjoy one another’s company. They “are also a place where people jockey for position, work out disagreements and hurt each other’s feelings,” says Gretchen Rubin. She outlines some phrases that can really serve to undermine others.

The importance of discretion was recently reinforced during a panel discussion with four senior executive assistants who work for high-powered individuals.
To be more effective, make your communications Honest, Open and Two-way, says business writer and blogger Dan Oswald.
Make your marketing messages stand out from all the other messages in recipients’ inboxes: Use one-word subject lines. The length and shape of a one-word message catch the eye because they look different from all the other similar-looking longer subject lines.
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