Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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Giving a presentation or speaking in public can be a nerve-wracking experience. It’s OK to be nervous. However, you can take steps to build your public speaking confidence.
Encourage clear and effective email communication by regularly coaching employees on their writing styles. Provide them with good examples of both internal and external email communication, and provide specific feedback on common problem areas.
You can effectively build rapport in your face-to-face conversations by reflectively pausing before answering questions or addressing concerns.
Most presentations include the delivery of quantitative information, defined usually as the hard numbers, results or benchmarks that indicate achievement of specific numeric goals like revenue or customer acquisition. But including more intangible qualitative elements in a presentation can be a very effective tool for telling the story behind the numbers.
Whether it’s helping you appear confident, landing a promotion or en­­couraging agreement, body language can be a great ally or enemy in your career. Here are six ways to make your body language work for you.
Employees may complain to you that their jobs are too difficult. However, a little probing usually reveals they’re referring to stumbling blocks that, in total, constitute only a small part of their workdays.
If some employees work at home—even on a part-time basis—they may feel out of the loop and unmotivated at times. To keep those employees feeling connected and motivated, take these steps:
Stop feeling insecure about whether your speaking voice is too high or too low. Find your optimal pitch—or your natural speaking voice—by following this advice from Sandra Kazan, a voice and speech coach.
The next time an employee approaches you with a request, stop yourself from automatically replying, “We can’t do that!” Instead, ask yourself, “Can we do that?”
After you have wrapped up a presentation, show sincere interest in your audience’s feedback. Your listeners deserve your complete attention—after all, they just gave you theirs.
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