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Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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Social media is on the rise, creating many questions for employers. Should we use social media to develop business or recruit new talent? Should we let employees use Facebook and Twitter at work? What restrictions do we need? Can we monitor off-duty conduct? And what are the potential liabilities?

A statewide leadership program in Kansas is training people how to get things done. Bob Sage is a case in point. Promoted to police chief of Rose Hill in 2002, he wanted to learn new ways to teach and lead. “Cops are alpha males, and everyone is trying to be leader of the pack,” he says. “You tend to have a real dominant personality.” The Kansas Community Leadership Initiative taught him different ways people learn and various approaches to lead them.

As unemployment continues to hover near 10%, the temptation to stretch the truth on a résumé is becoming harder for desperate job-seekers to resist. That’s why experts say job applicants are doing more “creative writing” on their résumés these days. And hiring managers need to be more vigilant. Some tips:

A new Society for Human Resource Management survey of 2,000 HR professionals cites these as the top five competencies that senior HR leaders need to succeed today:

Two Minnesota icons have been named to Fortune magazine’s “100 Best Companies to Work For” list. Employees claim the Mayo Clinic provides the best possible care for its patients and has the same attitude toward its employees. Food conglomerate General Mills just made the list at No. 99—the magazine cited the company’s expanding infant day care program.

How do managers miss out on ideas that might turn them into leaders? Here’s one scenario, as relayed by a midlevel federal employee: “My manager is not a mean person. Outside of work, he’s really nice. But the way he manages has sucked the morale out of our office ..." With some changes in behavior, this manager could invigorate his staff. Here's how:

Winners of the Thurston County, Wash., Chamber of Commerce’s “Healthy Workplace” designation are serious about what their employees eat—especially during business meetings. Here are four examples of how Thurston County employers encourage their staffs to lay off the junk food while at work.

“A meeting is an event where minutes are taken and hours are wasted.” This old saying may be true in many cases, but it doesn’t have to be that way. A bit of preparation, discipline and solid follow-up can help you conduct more productive and focused meetings. Here are 11 guidelines for supervisors and department managers as prescribed by meeting consultants:

In a new study by the National Association of Colleges and Employers (NACE), employers ranked these (in order) as the top five skills/qualities they look for in potential employees:

Pay attention to how you sound in response to being questioned or contradicted. If your people get the slightest whiff that agreement is what you prefer, that’s what you’ll get. To fight that possibility, take these steps:

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