Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
Within three minutes, Julie Patel sensed something was wrong. She had just launched into her presentation to a group of senior executives at Elan Pharmaceuticals when she detected a drop in their attentiveness level ...
Research shows workers waste an average of more than 2½ hours a week in unnecessary meetings. The reason is Parkinson’s Law: the amount of time given for a task is the amount of time it will take. If given 30 minutes to give a presentation, it will take 30 minutes.
These days, everyone has a hard time focusing. But when it’s the boss who’s afflicted with a short attention span, an administrative professional must take steps to ensure work moves forward and things get done. Here’s how to handle a distracted boss.
Quotation marks are an important part of your writing, but are you using them correctly with other punctuation? There are some potentially confusing rules, but you need to get them right to make sure people understand what you’re saying.
When you need a simple answer fast, can you beat communicating via instant messaging? That’s what one reader asked recently on the Admin Pro Forum.
Even the most expensive video systems don’t replace face-to-face communication—but there are ways to maximize what you have to work with.
How many things in life are sweeter than sitting at home and working in your sweatpants? What many don’t realize, though, is that working from home just a little too often can transmit a subtle broadcast to the rest of the staff, and you might not like what’s on that channel.
Marketing to millenials requires a targeted approach. Because they are so entrenched in technology, they want the organizations they do business with to reach them through social media.
Follow these tips to ensure that you communicate effectively with your staff.
Remember two key elements to deliver superior customer service: respect your employees and cater to your customers.