Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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No matter what you do in life, you have to sell something, writes author Michael Ellsberg—selling your boss on why he should promote you, selling your brilliant idea, or selling co-workers on why they should donate to your cause. How to sell, in a nutshell:
If you're effective and execute work flawlessly with integrity and style, you might want to contact someone like Melba Duncan. Duncan, founder of the Duncan Group, specializes in finding top-notch assistants for top-level executives. Another reason you may need Duncan's help: "This is one of the most difficult jobs to put on paper," she says.

If you’ve ever been hung up on or interrupted, you’ve been the victim of a loss of civility in the workplace. Bring back courtesy and build a kinder workplace with tips from Tom Terez of WorkplaceNow.com:

Socializing at work is good for you, according to a jillion studies. What’s not so good: getting stuck in a conversation that seems to never end, about a colleague’s trip to the pet groomer or the adorable 10 things the co-worker’s child said yesterday. Avoid these topics:

Do you know how to win people over by saying the right thing? Find out in this survey crafted by Laurie Puhn, Harvard lawyer, couples mediator and best-selling author, designed to gauge your communication IQ.

Leadership guru John Maxwell has put his finger on yet another truth: You should never suppress candor in the interest of caring about your employees. Before having a candid conversation, make sure you can answer yes to these:

A new study by researchers at Tel Aviv University found that em­­ployees with strong social networks on the job actually lived longer than those “working in a very unfriendly and nonsupportive environment.”

Tuning in to body language is one of the most important things you can do in business situations. Unfortunately, most of us become so wrapped up in what we’re saying, we forget to pay attention to the person we’re talking with. The solution: Look out for basic cues.

Use “and” instead of “but,” advises Joan Burge of Office Dynamics. Why? Using “but” sets up a negative that can make people defensive and less likely to listen.

Correct any punctuation errors in the following sentences. Caution: Some sentences may ­already be correct, so don’t be fooled.

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