Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
You’re on your way to a meeting or you’re in the middle of a project that requires your focus, when someone tells you something important. “Got it!” you say. Later, though, you realize you weren’t fully tuned in. Consider what sort of listener you are, and then heed these tips:
Give your résumé a 21st century update by making it search-optimized for Google ... Memorize this rule when typing: one space after a period at the end of a sentence ... Use this email best practice ...
If co-workers' bad attitudes create tension, protect yourself from those office toxins.
Giving feedback is an important management task but certainly not an easy one—especially when the feedback isn’t all sunshine. Fortunately, it’s a skill that can be learned. Follow this seven-step method whenever giving negative feedback:
Whether you’re writing for a company blog, newsletter or e-newsletter, your goal is to keep readers coming back for more. Here's a short list of common mistakes people make when creating content:
“Presence.” You know it when you see it: Bill Clinton and Ronald Reagan had it. Gerald Ford and Jimmy Carter did not. Those who have it gain an advantage in winning over others.
Strengthen your sentences by using fewer words and getting rid of awkward or passive construction. Practice by rewriting these wordy sample sentences, inspired by the Purdue Online Writing Lab (OWL):
Job descriptions are the cornerstone of communication between managers and their employees. After all, it's hard for supervisors to measure job effectiveness during performance reviews unless they and the employee both know what's expected. Here's how to do job descriptions right.
While these phrases aren’t grammatically incorrect, they tend to be used in all the wrong places: “With all due respect, ...” “Does that make sense?” ... “I hear what you’re saying, but ...”
In some offices, you might kick-start relationships between older and younger workers with these tips: Try reverse-mentoring ... Go out of your way to collaborate with different generations ... Don’t get hung up on office etiquette you think everyone should be following.