Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
Whether you’re writing for a company blog, newsletter or e-newsletter, your goal is to keep readers coming back for more. Here's a short list of common mistakes people make when creating content:
“Presence.” You know it when you see it: Bill Clinton and Ronald Reagan had it. Gerald Ford and Jimmy Carter did not. Those who have it gain an advantage in winning over others.
Strengthen your sentences by using fewer words and getting rid of awkward or passive construction. Practice by rewriting these wordy sample sentences, inspired by the Purdue Online Writing Lab (OWL):
Job descriptions are the cornerstone of communication between managers and their employees. After all, it's hard for supervisors to measure job effectiveness during performance reviews unless they and the employee both know what's expected. Here's how to do job descriptions right.
While these phrases aren’t grammatically incorrect, they tend to be used in all the wrong places: “With all due respect, ...” “Does that make sense?” ... “I hear what you’re saying, but ...”
In some offices, you might kick-start relationships between older and younger workers with these tips: Try reverse-mentoring ... Go out of your way to collaborate with different generations ... Don’t get hung up on office etiquette you think everyone should be following.
“Decades of research have consistently shown that brainstorming groups think of far fewer ideas than the same number of people who work alone and later pool their ideas,” says Keith Sawyer, a psychologist.
Stop monopolizing a conversation. Every time someone asks you a question, ask one in return ... Resist the urge to do several things at once ... Avoid sending an email to the wrong person, with this tip from Patricia Robb, author of the “Laughing All the Way to Work” blog ...
Practice. That’s the best way to get comfortable with speaking in front of others. Although the idea of public speaking may sound terrifying, your confidence will get a major boost from stepping out of your comfort zone and into the spotlight.
An admin reader recently wrote, “My goodness, will you please do a piece that tells people the difference between ‘intra’ and ‘inter’? While you’re at it, ‘effect’ vs. ‘affect’ wouldn’t hurt, either.”