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Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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Socializing at work is good for you, according to a jillion studies. What’s not so good: getting stuck in a conversation that seems to never end, about a colleague’s trip to the pet groomer or the adorable 10 things the co-worker’s child said yesterday. Avoid these topics:

Do you know how to win people over by saying the right thing? Find out in this survey crafted by Laurie Puhn, Harvard lawyer, couples mediator and best-selling author, designed to gauge your communication IQ.

Leadership guru John Maxwell has put his finger on yet another truth: You should never suppress candor in the interest of caring about your employees. Before having a candid conversation, make sure you can answer yes to these:

A new study by researchers at Tel Aviv University found that em­­ployees with strong social networks on the job actually lived longer than those “working in a very unfriendly and nonsupportive environment.”

Tuning in to body language is one of the most important things you can do in business situations. Unfortunately, most of us become so wrapped up in what we’re saying, we forget to pay attention to the person we’re talking with. The solution: Look out for basic cues.

Use “and” instead of “but,” advises Joan Burge of Office Dynamics. Why? Using “but” sets up a negative that can make people defensive and less likely to listen.

Correct any punctuation errors in the following sentences. Caution: Some sentences may ­already be correct, so don’t be fooled.

Most employers would prefer employees focus on work and not the state of the world when they are on the clock. So how can you quell political arguments in the workplace? You must balance employees’ interest in speaking freely with your interest in maintaining order and productivity:

Which unforgettable writing lesson did you learn in school? Are there any you still use today? See if any of these ring a bell:

Question: “My co-workers constantly ask me to assist them with simple problems. Whenever they en­­counter any minor difficulty, they dump it on me ... How can I end these interruptions?”
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