Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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Taking minutes wasn’t getting any easier for Terri Michaels, even after years of practice. “I had become wordy, and the minutes were sometimes eight pages. Each new director or company wanted them done differently,” she says. Finally, she enrolled in a workshop, and things changed. Now she uses these 10 best practices:

You’re mired in an uncomfortable relationship with a board member, your boss or a peer. In a situation like this one, a leader has some hard work to do, says executive coach Mary Jo Asmus. She likes to ask: “What is the conversation that you need to have with that person?”
When you have to deliver bad news to someone, follow this protocol that medical doctors use to tell patients about dire prognoses:
When CNN ran a report in 2010 alleging pervasive bias in the Federal Air Marshal’s Service (FAMS), authorities braced for the worst. The good news: The resulting government investigation didn’t uncover widespread discrimination. The bad news: Investigators found that many FAMS employees believe they have been discriminated against.

When you hear "negotiation," what comes to mind? When I ask this question at seminars, women often respond: men in suits arguing and yelling; buying a car; attorneys. When I ask how many women enjoy negotiating, only a few hands go up. Yet in reality, women are born to negotiate.

In business writing, bullet points often replace regular old paragraphs, with good reason: Readers can scan them faster. Stick to these standards for using bullets effectively:

Here are six common communication mistakes that people—especially professional women—make in the workplace, according to communications consultant and Business Management Daily contributor, Colette Carlson:

Being an effective manager means confronting those “challenging” employees who, while typically good at their jobs, too often display unprofessional or downright obnoxious behavior. The best way to tackle such problems is to meet with employees right when you spot the problem behavior. Follow these guidelines, which have the side benefit of protecting the organization from employee claims that they weren’t treated fairly.

Is it “100” or “one hundred”? Know how to express a number in your business writing with these rules from Daily Writing Tips:
Realizing that an audience has begun to tune you out can be unsettling when making a presentation, but it doesn’t mean that all hope is lost. In fact, realizing that your audience’s attention has waned presents a valuable opportunity to reconnect and ensure that your presentation resonates. Here’s how:
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