Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
Follow these tips to ensure that you communicate effectively with your staff.
Remember two key elements to deliver superior customer service: respect your employees and cater to your customers.
Actions speak louder than words, even in public speaking. Research shows that nonverbal communication is key to maintaining an audience’s interest and gaining people’s trust.
Jargon works its way into business writing all the time. It’s important to know when it’s appropriate to use jargon and when it’s better to re-write for clarity. Right Source Marketing’s Emily Gaines Buchler offers four tips on using jargon correctly.
Feeling off your game at work, but not sure where you’re falling short? The best thing to do is to ask your co-workers. Lifehacker’s Alan Henry shares three ways to get their honest feedback.
Creating a culture of openness on the job starts with intentionally including others, S. Chris Edmonds writes. He explains how.
During delicate conversations when you address sensitive issues with employees, it’s the subtle things that count. Beware of seemingly minor but disruptive listening patterns that can inflame a conflict.
“Can I help you with that?” asks your colleague as you struggle to load an ink cartridge into the printer. If your co-worker says it in a sincere tone, you’re grateful for the offer. But that same question delivered in a sarcastic or exasperated manner leaves you feeling irritated. If you want clarity and connection, pay attention to the following four vocal components.
To curb anxiety when speaking in front of an audience, try this:
There are usually early warning signs when someone is thinking about resigning. You may be faced with a resignation if an employee suddenly starts doing the following: