Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
A well-written employee survey can provide you with insight on everything from how to better serve your customers to what incentives will motivate your employees. Follow this advice:
The following words can make you come across as insincere or dishonest. Remove them from your outbound messages pronto:
You may dread the thought of negotiating, but at some point, you are going to have to do it. Whether you are discussing price, sharing a proposal or attempting to bring your idea to fruition, follow these tips to come out on top.
When an intern, former co-worker or employee asks you for a letter of recommendation or reference, take the task seriously. Your words could potentially mean the difference between the employee getting what he or she wants or not.
With LinkedIn’s premium service, you have the ability to send inmails to anyone, so it’s a great lead-generating tool. Just be sure to draft inmails that people will read and respond to.
As an admin, there’s a good chance you’re involved with your boss’s communications. This could involve announcing a change, a new initiative, or keeping everyone abreast of the company’s objectives. Michelle Gilbert, Comcast Cable’s Heartland region, offers these tips to help your boss communicate effectively
The difference between “lay” and “lie” doesn’t come from who’s doing the action (people or dogs)—it comes from the action itself, writes The Morning Call commentator Bill White.
Getting your words right makes a good impression, but part of knowing the rules means knowing when it’s OK to break them. Linguist Steven Pinker, writing in The Guardian, offers eight grammar rules that you can bend once in a while.
The elevator pitch—a brief speech to create interest in your company, your product or yourself—is a staple for those in sales. You may be thinking, I’m an admin, why would I need an elevator pitch? We’re all in sales, whether we’re selling a product, an idea or ourselves to potential customers, our team members or upper management.
In many situations, silence can be your most effective communication tool. You’ll learn more and work better with others if you say nothing at these times: