Business Etiquette

Professional office etiquette isn’t as simple as it once was. Now there’s email etiquette, office meeting etiquette, and more.

Business Management Daily’s business etiquette tips will help you main professional etiquette at all times. Our office etiquette tips will help you put your best foot forward.

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When actress Lindsay Lohan opted to wear a short, snug-­fitting white dress to her court appearance, public relations pro Meryl Weinsaft Cooper wrote on her blog, “The dress spoke volumes, though clearly not about what she had hoped it would.” What can we learn from Lohan’s wardrobe dysfunction? Plenty.
Manners are an important part of the work world. And knowing cultural and regional differences is just as important as we move toward a more global economy. Here's what recently polled admins and executives had to say about business etiquette.
If Nina Zagat knows anything, it’s how to have a successful business dinner. The co-founder of the Zagat Survey restaurant guides says the main goal of any meal with business colleagues is to leave the meal knowing more about who she is as a person. Other rules for business meals:
Having good manners today is less about using the right fork, and more about showing consideration toward others. Why? Most people won’t notice if you use the wrong fork. But they will notice if you show disrespect toward their time or talent. Ways to show respect for others:
Let your body language broadcast your confidence ... Keep track of your “must read” pile with Delicious.com. It’s a particularly useful tool for longer-term storage of important articles, and you can access it from any device ... On your résumé, list accomplishments, not just job duties.

“All first drafts are terrible. I don’t care if you’re Hemingway.” That comes from a writing professor who may as well have been talking about email. No email should be sent without revision. Here's an email etiquette checklist to follow:

In theory, the word “ma’am” is a courtesy extended to women. But many women say it makes them cringe. The best course of action? When in doubt, skip the courtesy term altogether.

As a small business owner, you may give good clients gifts during the course of the year to reward them for their loyalty. But deductions for business gifts are limited to a paltry $25 annually per recipient. Strategy: Know all the “ins” and “outs” of the tax rules. With some careful planning, you may be able to maximize the deductions for your business.

If you're managing an office, chances are that you're the kind of person everyone's always looking to for help. From your boss to your colleagues ... your kids to your spouse ... you're the "go-to" person to solve problems, answer questions and get things done. But there's one problem with this situation: When you need a problem solved or a question answered, who's there to help you?
If you've received an invitation to a party at your boss’s home, yes, you do have to RSVP, attend, dress appropriately, mingle and send a thank-you note afterward, says Barbara Pachter, a leading expert in business etiquette and communications. And turn off your cell phone!
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