Videos

Get valuable business news, insight and advice with our informational videos. Experts in the administrative profession, human resources, leadership and office technology will teach you the essential strategies you need to excel in your job and enhance your career.

4 strategies for being assertive

Colette Carlson, founder of Speak Your Truth and columnist for Business Management Daily's Administrative Professional Today newsletter, shares her four key points to being assertive, yet professional, to communicate what you want at work.

 

Join us for a special ACA training event

Attend our Obamacare Summit on Wed., March 12, to learn the best compliance strategies for the Affordable Care Act. Our expert speakers will answer all of your ACA questions. You can attend this conference via webcast or in person at the Bellagio hotel in Las Vegas.

How to retain staff and increase profitsEvery business owner knows that a revolving door of staff can be very costly. That's why it's important to spend some time focusing on what's really motivating your employees. Workplace expert and trainer Bonnie Low-Kramen provides her top eight tips for retaining staff.
Interview with leader Danny Roderick

Editor of the Executive Leadership newsletter Morey Stettner interviews Danny Roderick, the president and CEO of Westinghouse Electric Company. Roderick discusses his leadership role at Westinghouse and the things he has implemented to effectively run the company and connect with employees.

Interview with leader Brian ScudamoreScudamore, the founder and CEO of 1-800-GOT-JUNK, discusses providing quality customer service, as well as inspiring employees to work toward the company's “painted picture,” or vision.
Custom character styles in Microsoft Word

Does your company have a distinctive style of type for its brand? Do you find that you're always doing the same four or five formatting steps in Word to achieve that look? With a few simple steps, you can stop this repetitive process.

Sexual harassment: What managers need to knowAs a manager, you have a legal responsibility to be on the lookout for misconduct, including sexual harassment. Here’s what’s considered sexual harassment in American workplaces and how to react if you see it or hear about it.
Quiz: Do you know the basics of employment law?Lawsuits and legal complaints have been exploding nationwide over the past decade. It's important for managers to prevent legal disputes by knowing the basics of employment law. How well do you know the law? Take this quiz.
Top 5 ways managers can improve performance reviews

Performance reviews can bring stress to both sides of the table. However, with the right planning by supervisors, the meeting can be a productive, stress-free event. Here are the top five ways to improve performance reviews.

Mistakes managers make when conducting interviews

When managers conduct job interviews, they walk a fine line. They have to be polite, assertive and aware of illegal questions. Here are the five most common mistakes managers make when conducting interviews.

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