Videos

Get valuable business news, insight and advice with our informational videos. Experts in the administrative profession, human resources, leadership and office technology will teach you the essential strategies you need to excel in your job and enhance your career.

How to retain staff and increase profitsEvery business owner knows that a revolving door of staff can be very costly. That's why it's important to spend some time focusing on what's really motivating your employees. Workplace expert and trainer Bonnie Low-Kramen provides her top eight tips for retaining staff.
Interview with leader Danny Roderick

Editor of the Executive Leadership newsletter Morey Stettner interviews Danny Roderick, the president and CEO of Westinghouse Electric Company. Roderick discusses his leadership role at Westinghouse and the things he has implemented to effectively run the company and connect with employees.

Interview with leader Brian ScudamoreScudamore, the founder and CEO of 1-800-GOT-JUNK, discusses providing quality customer service, as well as inspiring employees to work toward the company's “painted picture,” or vision.
Custom character styles in Microsoft Word

Does your company have a distinctive style of type for its brand? Do you find that you're always doing the same four or five formatting steps in Word to achieve that look? With a few simple steps, you can stop this repetitive process.

Sexual harassment: What managers need to knowAs a manager, you have a legal responsibility to be on the lookout for misconduct, including sexual harassment. Here’s what’s considered sexual harassment in American workplaces and how to react if you see it or hear about it.
Quiz: Do you know the basics of employment law?Lawsuits and legal complaints have been exploding nationwide over the past decade. It's important for managers to prevent legal disputes by knowing the basics of employment law. How well do you know the law? Take this quiz.
Top 5 ways managers can improve performance reviews

Performance reviews can bring stress to both sides of the table. However, with the right planning by supervisors, the meeting can be a productive, stress-free event. Here are the top five ways to improve performance reviews.

Mistakes managers make when conducting interviews

When managers conduct job interviews, they walk a fine line. They have to be polite, assertive and aware of illegal questions. Here are the five most common mistakes managers make when conducting interviews.

5 tips to save time with Microsoft Office

Melissa Esquibel, a Microsoft certified trainer and contributing editor for Business Management Daily's Office Technology Today newsletter, shares five tips to shave wasted time off your day with Microsoft Office.

FMLA: What managers need to know

Managers need to understand whether a request for leave could qualify as FMLA leave, and how to respond once a worker is on leave. An overview of the FMLA and the top five things managers need to know about the law:

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