Videos

Get valuable business news, insight and advice with our informational videos. Experts in the administrative profession, human resources, leadership and office technology will teach you the essential strategies you need to excel in your job and enhance your career.

How to get on the same page as your bossMaintaining a good working relationship with your boss involves structure and communication. Fred Kniggendorf, president of consulting company Gravyloaf, L.L.C., provides strategies for getting on the same page as your boss.
Microsoft Excel for project management

If you think about it, a project plan is really just a list of tasks. Put it in Excel, add start and due dates, and you have a means to easily and effectively track progress. Microsoft Certified Trainer Melissa Esquibel shows you how to do that in this video.

Interview with leader Marilyn TamTam, the author of The Happiness Choice, explains that it's essential for employers to focus on how their staff members' work impacts the overall success of the organization. This will enable workers to feel valued and happy with their workplace.
How to be a master minute taker: 3 tipsChristy Crump, who has 25+ years of experience as an administrative professional, provides her top tips to diminish the fear of forgetting to record something important.
4 strategies for being assertive

Colette Carlson, founder of Speak Your Truth and columnist for Business Management Daily's Administrative Professional Today newsletter, shares her four key points to being assertive, yet professional, to communicate what you want at work.

 

Join us for a special ACA training event

Attend our Obamacare Summit on Wed., March 12, to learn the best compliance strategies for the Affordable Care Act. Our expert speakers will answer all of your ACA questions. You can attend this conference via webcast or in person at the Bellagio hotel in Las Vegas.

How to retain staff and increase profitsEvery business owner knows that a revolving door of staff can be very costly. That's why it's important to spend some time focusing on what's really motivating your employees. Workplace expert and trainer Bonnie Low-Kramen provides her top eight tips for retaining staff.
Interview with leader Danny Roderick

Editor of the Executive Leadership newsletter Morey Stettner interviews Danny Roderick, the president and CEO of Westinghouse Electric Company. Roderick discusses his leadership role at Westinghouse and the things he has implemented to effectively run the company and connect with employees.

Interview with leader Brian ScudamoreScudamore, the founder and CEO of 1-800-GOT-JUNK, discusses providing quality customer service, as well as inspiring employees to work toward the company's “painted picture,” or vision.
Custom character styles in Microsoft Word

Does your company have a distinctive style of type for its brand? Do you find that you're always doing the same four or five formatting steps in Word to achieve that look? With a few simple steps, you can stop this repetitive process.

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