Videos

Get valuable business news, insight and advice with our informational videos. Experts in the administrative profession, human resources, leadership and office technology will teach you the essential strategies you need to excel in your job and enhance your career.

How to get on the same page as your bossMaintaining a good working relationship with your boss involves structure and communication. Fred Kniggendorf, president of consulting company Gravyloaf, L.L.C., provides strategies for getting on the same page as your boss.
Debating: How to make powerful points during meetingsBeing able to be focused, direct and intentional when debating will earn you respect and increase meeting effectiveness. Susan Leahy, MA, CSP, teaches a simple 3-stage technique for making powerful points when debating.
How to create sparklines in Microsoft ExcelSparklines enable you to visualize your data in a way that doesn’t involve squinting at numbers until they make sense. Microsoft Certified Trainer Melissa Esquibel shows you how to create them.
4 strategies for being assertive

Colette Carlson, founder of Speak Your Truth and columnist for Business Management Daily's Administrative Professional Today newsletter, shares her four key points to being assertive, yet professional, to communicate what you want at work.

 

Business trips: OneNote tips for travelers

There are a lot of moving parts to a business trip: air travel, hotel reservations, location logistics, and the list goes on. It gets especially complicated when the trip involves other people. Let OneNote coordinate it all.

Mastering the 3 most important motions in meetingsMany boards struggle with learning the basics of Robert’s Rules of Order. During this video, Certified Speaking Professional Susan Leahy gives her top tips on mastering the three essential motions used in most meetings.
How to create an interactive reporting tool in ExcelMicrosoft Certified Trainer Melissa Esquibel shows you how to slice and dice data and present it in an attractive visual package.
Sexual harassment: What managers need to knowAs a manager, you have a legal responsibility to be on the lookout for misconduct. Here’s what’s considered sexual harassment in American workplaces and how to react if you see it or hear about it.
How to use Outlook Search Folders

With the newest versions of Microsoft Outlook, the Search function became must faster. But most people still need help navigating the maze of their archived emails.

Picture magic in Microsoft Word 2010 and 2013If you’ve upgraded to Microsoft Office 2010 or 2013, there are some exciting new picture options available. Microsoft Certified Trainer Melissa Esquibel explains how to use the background removal feature.
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