Videos

Get valuable business news, insight and advice with our informational videos. Experts in the administrative profession, human resources, leadership and office technology will teach you the essential strategies you need to excel in your job and enhance your career.

Your crystal ball: What employees want and don’t want

Wouldn’t it be great if you had a crystal ball to see what each employee wants or doesn’t want? Unfortunately, crystal balls don’t exist. But all is not lost. Here are some surefire things everyone on your staff wants — and doesn’t want.

How to retain staff and increase profitsA revolving door of staff can be very costly, so it's important to spend time focusing on what's really motivating employees. Workplace expert and trainer Bonnie Low-Kramen provides her top eight tips for retaining staff.
Navigate documents in Word with ease

There are some easy ways to build point-and-click navigation into large, complex Word documents. Here are the steps to quickly navigate your largest documents, as well as some time-saving keyboard shortcuts to help you do this even faster.

FMLA: What managers need to know

Managers need to understand whether a request for leave could qualify as FMLA leave, and how to respond once a worker is on leave. An overview of the FMLA and the top five things managers need to know about the law:

Go interactive in Microsoft PowerPoint

You can create impressive self-directed PowerPoint presentations by learning four key skills involving shapes.

Is your staff this clueless about computer viruses?

Has your computer ever been infected? It can be a big hassle, right? Watch this funny video about what happens when an office professional’s computer is attacked by the “Evil Dandelion” virus.

Business trips: OneNote tips for travelers

There are a lot of moving parts to a business trip. There's air travel, hotel reservations, location logistics, and the list goes on. It gets especially complicated when the trip involves other people. Let OneNote coordinate it all.

Do you know the basics of employment law?Lawsuits and legal complaints have been exploding nationwide over the past decade. Managers should know the basics of employment law to prevent legal disputes. How well do you know the law? Take this quiz.
How to create custom templates in PowerPointMicrosoft Certified Trainer Melissa Esquibel teaches you the three components of a PowerPoint template and how to make them.
The 5 most dangerous legal mistakes HR makesOne simple misstep in HR could cost your company hundreds, thousands or even millions of dollars. What are the biggest HR legal risks to be aware of? Our top 5:
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