Videos

Get valuable business news, insight and advice with our informational videos. Experts in the administrative profession, human resources, leadership and office technology will teach you the essential strategies you need to excel in your job and enhance your career.

Employee handbooks: 5 most common mistakesEmployee handbooks can be the foundation of your employees' performance. However, they can also be a ticking time bomb that can confuse them and strip away your legal defenses.
How to create sparklines in Microsoft ExcelSparklines enable you to visualize your data in a way that doesn’t involve squinting at numbers until they make sense. Microsoft Certified Trainer Melissa Esquibel shows you how to create them.
5 tips for legally safe terminationsWhile you can’t expect an employee to leave a termination meeting happy, you can take a few simple steps to calm the person down and reduce the chances that he or she will walk across the street to a lawyer’s office. Here are five smart tips for conducting terminations.
Interview With AirSign CEO Patrick WalshWalsh discusses his unique business, how he leads his dynamic team of employees, and how the company strives to meet clients’ needs.
How to create an interactive reporting tool in ExcelMicrosoft Certified Trainer Melissa Esquibel shows you how to slice and dice data and present it in an attractive visual package.
How to use Outlook Search Folders

With the newest versions of Microsoft Outlook, the Search function became must faster. But most people still need help navigating the maze of their archived emails.

Top 5 ways to smoke out lies on résumésIf your job involves hiring, you know how frustrating it can be staring at all those résumés. Which claims are real, which are exaggerations and which are just flat-out lies?
Invitation to receive our free HR Professionals Week goodiesDuring this special event (Oct. 6-10), we’ll be recognizing HR pros for their hard work and dedication in the workplace.
Picture magic in Microsoft Word 2010 and 2013If you’ve upgraded to Microsoft Office 2010 or 2013, there are some exciting new picture options available. Microsoft Certified Trainer Melissa Esquibel explains how to use the background removal feature.
Overcoming ‘negative vibes’ among your staff: 10 tips

A hard-core bad attitude that starts with one employee can quickly infect co-workers if you don’t rein it in. Here are the top 10 tips for confronting employees whose negative behavior has begun to affect the workplace:

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