The Savvy Office Manager
Cal Butera is the editor of Business Management Daily’s Office Manager Today, Manager’s Legal Bulletin, Managing People at Work and Communication Briefings newsletters. He has been with Business Management Daily since 2007 and worked 22 years for midsize daily newspapers as sports writer, news reporter, layout and design editor, copy editor and city editor.
We all make mistakes. From the CEO down to the worker bees. Most errors can be fixed and almost all forgiven. But as a new manager, there are six major mistakes that can quickly define you as an ineffective leader.
If you’re a manager, you’ve got workplace horror stories. You know, that new hire from hell that chased away your biggest account. The budget cut that torpedoed your six-month-long project. That sweltering July when the building’s air conditioning system decided to retire. But it gets spookier. You can deal with those one-time scares. There is, however, an ever-creeping shadow that dims most workplaces at the worst times, and it permeates at will. And all the sinister shenanigans that go on in the workplace, strangely, are preserved on film. Here are the classic horror flicks whose scenes can be found where you work.
There are subtle ways a boss can bully his workers that are not so apparent to him or even his superiors. But the workers feel it. Those would be the little idiosyncrasies or habits that he picked up on his way to bossdom that begin to alienate his staff and chip away at morale. Here are four things that make you monster lite, but nonetheless repulsive.
Here is a look at the heat that lies beneath the surface of that cool management job you just landed. Without further ado, take Virgil’s hand and descend into the nine circles of management hell.
One of the first things a manager comes to realize is that employees can’t really be changed. Oh, you can steer them a bit with rewards and discipline, but you can never transform them into your dream workers. They either are or they aren’t. For those little irritating idiosyncrasies you’d like to pluck from your workers, all you need is a pair of tweezers and a steady hand ...
Workplace decorum or etiquette—call it what you want—is essential to staying on a successful career path or just being likeable by the people who spend eight hours a day with you. And although your employee handbook is loaded with do’s and don’ts on the issues of legal importance and organizational protocol, there are some things that are too weird to print. These are the gaffes found in every workplace committed by many employees who, well, just don’t get it. And it’s worse when a boss doesn’t get it.
When dealing with millennials, take a tip from Pizza Hut: Don’t focus too much on them as a homogenous group.