The Savvy Office Manager

Cal Butera is the editor of Business Management Daily’s Office Manager Today, Manager’s Legal Bulletin, Managing People at Work and Communication Briefings newsletters. He has been with Business Management Daily since 2007 and worked 22 years for midsize daily newspapers as sports writer, news reporter, layout and design editor, copy editor and city editor.

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Isn’t it hard enough gaining respect from your employees without a bunch of recording artists egging them on to disrespect you and the jobs you’ve given them? Next to helping their listeners navigate the choppy waters of love, loneliness and drug usage, these pop stars seem to want them to hate their jobs along with the person supervising them. That would be you. Here are the top 5 songs that put you, dear boss, on your employees’ dart boards.

A boss’s job is not complete without hearing gripes, thoughts and ideas from the rank-and-file. But weigh carefully what you hear.
So, you got what you wanted. You rose up through the ranks and achieved that lofty management position. More money, more prestige, more headaches. But are you really cut out for the job? For the most part, your gut will tell you. In case you’re getting mixed messages from within yourself, here are some signs […]

Does your breakroom coffee taste like it came out of a lumberjack’s Thermos? In case you haven’t tried it lately, ask yourself this: How many employees come to work with their hand wrapped around a $6 Caramel Macchiato—venti? Probably a lot more than the few employees who, with the taste buds of a house fly, emerge from your Café de Kitchenette wiggling a wooden stirrer in a 6-ounce white styro cup. The truth is, your coffee is bad for a lot of little reasons, all of which can be fixed.

What manager wouldn’t want a loveable, huggable, truth-spewing, bumbling, incompetent, lazy employee like Homer Simpson? In reality, Homer is in your cubicles, on your shop floor, driving your delivery trucks, waiting on customers, and yes, in the interview room. Want him or not. Homer’s a composite of the personalities of your workforce, and his words are often your employees’ thoughts.

Employees do the darnedest things to impress you. Most times, they do real work. Other times it’s feigned. The trick is to know the difference. Hey, it’s competitive out on that office floor, and workers are looking for promotions and raises, and trying to avoid more work dumped on them. Here are several tactics workers tell me they use to make their bosses and their co-workers believe they’re packed with Evereadys.

OK, all you boss types. Christmas is closing in and it’s time to play Santa Claus. The gifts to your workers are optional, but what’s involved here is the book. The book with all the names of your employees and all that they’ve done all year. You know, who was naughty and who was nice. If you haven’t been making a list and checking it twice, no worries. Here is your guide to making a last-minute register of things employees do (or should do and don’t) and whether it passes muster.
It’s the worst feeling a boss can get: No one takes you seriously. Your employees are running the show and getting away with, well, whatever they want. What’s next? You either fix it or you won’t be a boss much longer. Here are several tactics you can adapt to help you re-establish yourself as the one in charge.
Seek-An-Employee: Which attribute do you have trouble finding?
You’re human. You’re entitled to say some obnoxious things now and then. But keep in mind your employees absorb and weigh your words, and they’ll give you a pass on those annoying expressions for only so long. Spew these dozen phrases at your peril:
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