What good is a company policy if you don’t follow it? Of course, your organization crafts and adopts policies that must be followed by all. These policies aren’t vague; they’re clear and calculated and for good reason: If you don’t have them or don’t enforce them, chaos reigns. Here’s a better question. What good are policies if you do follow them, but by doing so, cause more damage than if you make some exceptions here and there?
The Savvy Office Manager
Cal Butera is the editor of Business Management Daily’s Office Manager Today, Manager’s Legal Bulletin, Managing People at Work and Communication Briefings newsletters. He has been with Business Management Daily since 2007 and worked 22 years for midsize daily newspapers as sports writer, news reporter, layout and design editor, copy editor and city editor.
“You see, you can't please everyone, so you got to please yourself.” So go the lyrics in Rick Nelson’s 1972 smash hit “Garden Party.” But hold on. You’re a manager. That means your job no longer is just about you, it’s about those you direct. So get off the stage and focus on making things more pleasurable for your employees.
Weeding through job candidates is never easy. Not only are you trying to match the person’s skills and experience to the job, you’re also looking for other clues that could give you an indication of what you might be dealing with down the road. Here are six red flags that scream “Don’t hire!”
Perhaps it’s the hardest, but sweetest managerial job on Earth: being a mom. She got the job with no tricky interview questions, her pay for what she does doesn’t jingle in her pocket and the job never ends, even in her sleep. As a boss, you likely have no employee that tests your patience and the tensile strength of your sanity the way a child does to his or her mother.
You don’t have to go through all 96 episodes of this classic sitcom: Here some snippets from which managers and leaders can glean lessons. Like in Shakespearean plays, the fools spew the most poignant wisdom.
There is no shortage of pet peeves. We all have them. And as managers we have a list (or perhaps a staff full) of them. Yes, these are irritating employee types. These are employees who have done nothing egregious enough to get fired. They just make your days seem just a bit longer, and your job just that much harder.
A simple note to bosses: Treat employees right. Your workers want honesty and integrity from you. They expect fairness. They want to trust and be trusted by you. They want to respect you, but they want it in return. They also need you to be dependable. Those concepts can build a solid workplace foundation, but as one supervisor learned recently, they’re so fragile.